. Does anyone know if this works with any data sim in it? DNS is still my main suspect because the devices all show connection but no internet. Of course there are no settings I can change to fix this that I can see. No. If you are an Optus customer/user, then you should not have to ask such a question. We are now aware of 3 people at work having vpn issues all with optus. or does it happen as part of a reboot? As far as I know neither models currently suffer from DNS hijacking. Then click on your Sagemcom device model and you will find the operating instructions to download as a PDF file.The link below will take you directly to the support page on the Sagemcom website:SAGEMCOM User Manual Download Service. If the SIM is not detected, the modem can't use it to connect fairly simple really. Whatever you do dont get caught with one of these. If I buy a 2nd hand one will Optus provision it to my account? im over sending my cash to the Singaporean Govt, if I could give negative s, I would! Any switch overs, your account gets cut off. Sure Signal Serial Number: 42160555779. On my Hacked DJA0231 it says VoLTE is for emergency calls only , which I presume means 000 calls. I cannot even do DHCP IP address reservation which means port forwarding is out of question when devices will keep changing IPs unless I fix IPs on the devices. I could be mistaken but I thought Optus 4G/5G data services were behind CGNAT anyway, so the problem would still be there if you needed a public Internet IP address. I mean the time it takes to kick in after my wired service has an outage. CHOICE score View more details. Dimensions. Like HFC, the NBN supplied device is the modem so I don't need the Optus "modem". The first F@st 5366 TN failed after roughly 10 to 12 months, where it would not sync correncly on fttn. Not sure how to address that. Considering the amount of people WFH for the past year now im kinda heading towards the issue is on your companies VPNs rather than on optus, on your companies VPNs rather than on optus. Lo and behold the error messages have ceased on all the devices. I can assure you I'm not. Not sure if there is anything specific required for the 4g part and I was wondering how to test whether the 4g backup actually works? I've been with them for many years, and apart from their tele customer service team, which can be difficult to navigate through have been very happy with them for all of that time. I would definitely recommend this modem for basic, novice and intermediate networking. has anyone had any luck using the 4G SIM card to work as a backup on your Asus Modem in a DUAL WAN configuration? Honestly surprised this can happen in 2021 You'd think these updates would be tested. F@ST 5366 LTE-A. ProductReview.com.au has affiliate partnerships. Optus router by restarting it via the Maintenance menu in the router settings. First off, when you lose any connection all of their staff won't lift a finger to help you, but you will get that monthly fee coming through. Obviously your VPN server/endpoint will also need to be setup for L2TP. I am unsure what protocol we are using for vpn, but I see a query around new l2tp/pptp issues has now popped up on the optus forums as well. Cant get the back up to work the sim card wont communicate with the Optus mobile tower .The Power button flashes on and off intermittently before eventually staying on . Every time you transfer over to another ISP most will supply you with a paid for modem that can only be used with their service. File sharing when plugging in a USB 3 Hard Drive is very slow and often the transfers fail. The only issue I noted after setting it up properly (No DHCP, using a Modem 1 LAN to Modem 2 WAN etc.) About this product. No premium speed here :(. The red light is flashing and i have the right hand orange light as a phone in brackets. Are you using it with a different provider SIM card now? This modem is smart enough to know that a different SIM is installed and won't be using it at all, in fact it fails to register within the bios section of the modem. I'm thinking of switching to Optus purely because of the 4G capability, but if it only switches after 5 minutes, then there's no point. The Optus Ultra WiFi modem (a.k.a. The youngest has his QBittorrent running at 67Mbps speed constantly, for several hours here at my place. What I am really after is a VDSL Modem only I guess. Telstra operates exactly the same, all that matters to them is getting your monthly payments, nothing more. And the white 5366-LTE (the one with the 4G backup) should also have that option. I just got the Optus Ultra WiFi 4G Backup Modem, Sagemcom (5366 LTE) to replace my old Optus modem.The setup was all good. But the connection was spotty and tended to cut out. Are they now giving the 4G one to all Optus customers or still specific? Very satisfied. Will call Optus tonight i guess.The sim shipped with the modem btw. Have you made any changes to your VPN recently? Couldnt use it with 'connect' APN. The only way around this currently is to buy a whole new WiFI 6 router at around $700 on its own. Has anyone had experience using a second Ultra Wi-Fi Modem as an AP/Extender off the main Ultra Wi-Fi modem? Was hoping they would provide a Gray or Yellow or Red Coloured device to provide a focal point in any Lounge or Kitchen area. False 157.55.39.211, 157.55.39.211, 204.101.223.154 172.24.238.1 Ltd. All Rights Reserved. Possibly not worth muddying the waters & confusing things at this stage by also posting to yescrowd. Optus would probably restrict it the same to avoid users placing it in a 4G modem and using it away from the house. So I would say that overall, this was inconclusive on whether added antennae can help boost reception/speed. And having a different network provider as the backup also gives another degree of safety/redundancy. Thanks Gaming PC Specs: 2. That is why I applaud them, if they could configure the 5366 LTE to do anything they desire, good on them. Everything worked fine until I upgraded to the F@ST5366TN, How much is this dongall device worth unlocked. The UI is friendly and easy to follow. Completely happy with that. My VPN is only when using the main NBN system. Is there a work around? yescrowd.optus.com.au. Sagemcom 5366LTE) can not do bridge mode. I won't be using their modem, but I'm very interested in the 4G backup. Weight. My Optus account is years old from before when 4G backup was available. Their intent is to mitigate the impact of an outage to the customer. any tips? how do you get it to go back to your nbn connection as this doesnt seem to be automatic. Because VoLTE wouldn't work if someone had a smart modem in an area without 4G coverage. No Idea what a typical time would be. Not sure what wan bypass is? So far, the friend i set it up for is happy, must faster than a 4G dongle he had been relying on. I've noticed people saying it doesn't do bridge mode. By getting in contact with them, they will need to see your SIM card with its serial number to register it. Have Unifi thought the house and still want to use my USG. Just rebooted the modem and yes indeed the latest firmware is now installed and getting even better speeds than before also. Tested the internet connection via the pc, web browsing was working and YouTube was fine and I was also able to connect all of their internet enabled devices to the wifi ssid all good. Can anyone confirm it will work wither other 4g provider? I plug my ASUS RT-N66U directly into the NBN FTTC device. Seems to be interfering with my ability to connect to my work vpn. Received this modem a few days ago. I watched as the 'phone' line (VDSL) was disconnected. I have no idea how many people use Optus overall. I cant see Optus being that generous & sending out a bunch of third party routers. lol actually no, first thing I turned off was 4G and Wifi as everything is wired in my place. Now having read some information online about this Sagemcomm modem it appears to me that the internet connection is running off the 4G backup and NOT the wan connection hence the low speed tests. so I just reset it again, and reconfigured the wifi, etc manually. NBN (FTTC) dropping out after lightning storms. Ouch, thats not good news.Did you check speeds on Optus sim? Is it possible to clear the log? Its associated with the original owners plan so you can not expect it to work for you, but it may. Alternatively I would like to change the modem's default DNS server, I can see it under My Sagemcom Box -> Device Info -> General, but I can't find a way to change it. If someone can guide me with settings to do on both modems. F A E C B 3. It wasn't until a few days ago now, and roughly 10 to. I already have some Ubiquiti networking gear including a USG-Pro-4 router/firewall that has 2 WAN ports that can be configured in failover mode. Yep, otherwise my modem simply couldn't connect properly with their own network. Its quite feasible that others are having the issue but either havent realised or it hasnt yet been enough of an issue for them to seeks a fix. The other option is to use L2TP as mentioned in a previous post, remembering you may need to also make a tweak to the registry in Windows 10 (if you are using Windows 10). If I do a double NAT arrangement to retain the 4G backup function, and the second router in the chain uses OpenDNS (or something else) as its upstream DNS, will the Optus router hijack those requests and redirect them to Optus DNS servers? Thanks to the innovative solutions designed and built by our people, Sure, go find one for under $250 and see what you get. Yes just plug in the WAN connection and you should be good to go. They may have updated the firewall on the router, although the needed port should have been automatically opened if the connection was initiated client side. Okay today when I got my first Optus bill since switching to NBN I was triggered to switch to Aussie BB after seeing a bogus plan change charge on my bill. I don't have an Optus modem with 4G backup to test. Thanks @purple-ant, did you get it unlocked by calling optus support? So the 4G did not work after loosing NBN connection? Has anyone used the sim on the modem provided on a portable Optus wifi modem like one below? The good news is that performance on the FAST 5364 is good. OPTUS SAGEMCOM GATEWAY FAST 3864AC NBN Router Black - $15.00. . Can the current modem supplied do bridged mode? I certainly cant see the VOIP settings anywhere to chnage them. not unlock for other carrier?Any chance you can try other network sim? Since they are the standard issued modem there will be a healthy 2nd hand market (many unopened or unused) with significantly reduced prices, as can be seen with Telstras. Where I can, the devices are set to use Cloudflare, but some devices, including the Extennder just use the modem default and that can't be changed as you know. Assuming you could set it up off bridge mode. sorry i do not have a optus sim to test . Someone else at work also with Optus had the same issue yesterday, so I suspect this may not be isolated. Actually works out no different than if I do the 100mpbs Internet Every day Plan. Old Software: SG4Y1L002039 GUI Version: 4.103.1. YOU are forced to contact Optus, to get your modem registered onto their service. Thanks @purple-ant, did you get it unlocked by calling optus support? As I said, the logs didn't show up any pointers to a possible cause. There is a patch available from Optus to resolve the PPTP VPN issue. Wireless SIM backup does not work. NBN modem goes into a switch. I think I'll save my money. My suggestion, therefore, would be for a full and detailed instruction manual for this device to be published, either by Optus or Sagemcom. Contrary to what Optus technicians say, Sagemcom does not unlock routers . Especially nowadays the products are often equipped with many technical features and details which are not always self-explanatory for the user. Has anyone used the sim on the modem provided on a portable Optus wifi modem like one below?https://www.optus.com.au/prepaid/mobile-broadband-devices/alcatel/mw41cl. Also, have you checked that the 4G backup actually works? Was hoping they would provide a Gray or Yellow or Red Coloured device to provide a focal point in any Lounge or Kitchen area. They're useful to detect if ports are open but they can't really prove that ports are closed because that's largely dependant on what services/applications you are running on your PC at the exact time you are running the scans. It should be a very safe assumption that it will carry over as they are both 5366 series models. Cheers! I'm currently using just WAN1 on my non-Optus HFC NBN and I have a USB-C to Ethernet for WAN2 and I tether my phone when there are rare outages. As an aside. Basically on the old router being used as a second wireless point you disable DHCP, give it a static IP matching your existing LAN and set up wifi appropriately. I currently use a Netgear DM200 on Bridge mode and would love to get this router setup bridge mode and still get the Optus 4G Backup. Problem with that is that 4G will be active all the time even if you are not actively using it, and one of the limits of the Optus 4G backup is ~30 days continuous use. That combined with the lag before the modem has deemed that the NBN connection is down, makes it far from ideal. They only really do one size fits all solutions at the technical level. The big difference between the Optus Ultra WiFi modem and the Sagemcom F@ST 5366 TN is that the Optus-branded modem offers 4G backup (up to 25Mbps download and 2Mbps upload) in the event of a fixed-line network outage, while the . No more 4G towers in vast areas around the Northern tip of Australia. eir fibre box User Manual Page 5 Sagemcom Broadband SAS document. It would solve it if used in the way Optus intends but not in the way I intend. The field is editable, but not sure if it takes effect. probably not much help but it would be best to contact optus support via the web chat. I.P: 217.39.19.219. Here are some electronics and appliance manufacturers who are starting to listen and make it more feasible for consumers to repair, rather than replace, their items. 100mbs, unlimited downloads. They did promise that one would be available soon. maybe during June or July 2021 sometime (guessing here). You need to contact Optus and ask for it to be pushed out to your Optus Gateway. I cannot seem to connect airport base station and manage the network when attach to the Optus router. I have one on order and was confused at first when only the sim arrived. I couldn't see any options at all really. I inserted the SIM but the 4G backup does not work. Can I put a VPN on sagecom f@st 5260, and how to do it? Search . However, if you don't require a VOIP line you can use any modem/router, depending on NBN 'type'. There's a thread on it here and it's very frustratinghttps://yescrowd.optus.com.au/t5/NBN/DNS-Hijacking-F-ST-5366/m-p/637456#M24751. To overcome this you need to set up a multi-wan configuration where 4G and NBN both stay up all the time, and be able to configure what constitutes a failure so that traffic is immediately redirected according to your set conditions. My own experience, earlier this week after Optus completed the connection (some weeks after I started using it, but that's another story) and the modem switched to 4G backup in the process, once the NBN service was restored, it took the modem 7 minutes 32 secs for the modem to recognise the nbn WAN was present and then switch from 4G back to nbn. Answer (1 of 6): Your browsing history is the info that Internet Explorer stores on a PC as you surf the web. Setup was pretty much plug and play as most devices connect to a wifi extender or via ethernet. Very slow and often the transfers fail cant see Optus being that generous sending... It via the Maintenance menu in the WAN connection and you should be to... Recommend this modem for basic, novice and intermediate networking: //www.optus.com.au/prepaid/mobile-broadband-devices/alcatel/mw41cl modem so I suspect this may be! And tended to cut out try other network sim 5366 TN failed roughly! 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Having sagemcom f@st 5366 tn specifications different network provider as the 'phone ' line ( VDSL ) was disconnected far, the NBN device... Often the transfers fail? any chance you can try other network sim,. Portable Optus wifi modem like one below? https: //www.optus.com.au/prepaid/mobile-broadband-devices/alcatel/mw41cl says VoLTE for... Backup does not unlock routers not sync correncly on fttn contact with them, if you do get... Same to avoid users placing it in a 4G modem and using it with a different provider! Presume means 000 calls change to fix this that I can see go to. Is only when using the main NBN system overs, your account gets cut off lol actually no, thing. I upgraded to the customer forced to contact Optus support as part of a reboot modem... Optus, to get your modem registered onto their service a bunch of third party routers modem yes! Their own network it far from ideal the way I intend bunch of third party routers or... 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