Superdry, which saw co-founder Julian Dunkerton return to lead the company last year, also blamed poor sales of old designs by the previous management. 'Q4qW;^;do VwEv Wed like to set additional cookies to understand how you use GOV.UK, remember your settings and improve government services. 3. The brand might have shared an SMS or you can bring the bank transaction of your purchase. In the financial year ended April 30, 2022, Superdry Group generated a revenue of 384.1 million British pounds through its retail division, up from around 342 million British pounds . Well send you a link to a feedback form. Free. 105 Superdry Locations in the United Kingdom. You can read our full privacy policy (which incorporates our cookie policy) here. You can find your local drop-off point by clicking the link at the bottom of the returns portal. Enter your postcode, email address or last four digits of your telephone number and then click 'Proceed'. Multi-Buy Promotion: In case you return both products, you will get a full refund. The products you request a return for should not be a part of these exclusions. You may also want to check out Levis & YesStyle return policy. They will only accept changes in certain cases. Return by post (Republic of Ireland) You can also easily return all or part of your order by post for free, just follow these instructions: Print your Free returns label by visiting your Order History in "My Account" when logged in (for UK and Republic of Ireland only), or clicking the link in your order dispatch email. You must offer a full refund if an item is faulty, not as described or does not do what its supposed to. As soon as you have the form complete, you should pack the . We ask you to take reasonable care of the goods you purchase while they are in your possession. The full list of steps to take can be found here. For more info, please see our returns policy. At Superdry, all the items are covered for 12 months if there are any manufacturing defaults, I can be returned. The Superdry return policy gives you one month to return your order for a full . There are some of the conditions that customers have to keep in mind while returning a product at Superdry stores and even online. Remember, we can only exchange for the same product in a different size or colour subject to our stock availability. For both menswear and womenswear, Superdry offers unique style, which draws inspiration from Japanese graphics, American vintage and classic British quality. endobj City, State/Province, Zip or City & Country Submit a search. You can find your local drop-off point by clicking the . Visit our returns portal - https://superdry.returns.international. You can find your closest Superdry store by clicking here. You have to visit the international return portal and fill up the form. 0QVT{R'[vyc' Take advantage of these three steps to get your Superdry refund: We will send your request for a Superdry refund once you've completed these steps. of my personal data for marketing and profiling purposes. . 5. Yes, Superdry provides free returns. So, one of the things that you should make sure to tell Superdry is your order number as well as if you prefer to return the product for a refund or if you want to make an exchange instead. Save my name, email, and website in this browser for the next time I comment. If your order number is not recognised, please ensure that you are entering your full order number as shown on your order confirmation email, including the prefix and underscore 'e.g. With just a few steps, you can quickly get your refund and have your money within the least time possible. You have 28 days to return your online order and it's really easy to arrange by following these simple steps. Enter your full order number, including any text, in the designated box (e.g. Enter your full order number, including any text, in the designated box (e.g. Fill out the necessary information and start your returns. Items purchased using a gift receipt can only be exchanged, or a gift card issued. endobj Sit back and relax while we do the work. We can help you get refunds from various service providers, including: It doesn't matter what kind of refund or chargeback you're pursuing. We will be unable to accept the return of any item where there is evidence that these instructions have not been followed. Proof can be an original invoice, email confirmation, billing receipt or a copy of a bank statement. All capitalized terms, unless defined herein to the contrary, shall bear the meaning assigned to that term in our "Terms and Conditions" which can be accessed and is also available elsewhere on this Site. Tell us which credit card (or ACH transfer) the payment was on, and enter the name of your bank and the merchant. Please note due to hygiene reasons, we . If you have chosen a print in store option, you will be provided with a QR code which will be scanned by the parcel shop to print your label. This confirmation will be sent to you within 3 working days after we receive the shipment. Does BJs Accept EBT Card For In-store and Online Purchases? As soon as it has been processed you will receive an email to confirm. You can request the purchase for returns between 18th October 24th December till 31st January. stream Buy One Get One Reduced Promotion: In case you return both products, you will get a full refund. 6. If you have copied and pasted any information, please ensure that a space has not been accidentally added to the start or end of the text entered. 10:00 - 20:00 10:00 - 20:00 10:00 - 20:00 10:00 - 20:00 10:00 - 20:00 10:00 - 20:00 11:00 - 18:00. . Refunds will be processed to the original payment card. This could be a sales receipt or other evidence such as a bank statement or packaging. They will give you a return confirmation through email within 3 business days.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[580,400],'returnsandrefund_com-medrectangle-3','ezslot_4',101,'0','0'])};__ez_fad_position('div-gpt-ad-returnsandrefund_com-medrectangle-3-0'); Superdry holiday return policy accepts Christmas returns. Every return should contain the original packaging. 3 0 obj They do not cost charge for the purchase you wish to return. Without these details we won't be able to take the action you require. ldfJ-SZ/>@akI2P$Gx$4 r%5HnMmClNFdGj"9**3Mfz$_(ogM12KhWbS&/S&YI/Q0Upt "}scun?E'M-KktbQB%5l)4iUo/fHC8jOptVsu>!bRu-n{kKiNu^^x8ghybk7/w#spv-/+q?a@+y^_vH ^o2x$~&x1^FkkSO2|X(2} No, Superdry return policy states that if the product is defective then they will not accept its returns. The last thing that you want or need is to buy an item just to discover that you dont like it or that it doesnt fit you. Since Superdry wants to ensure that all their customers are happy with their purchases, they allow you to return an item within 28 days of receipt. Standard returns. If you wish to return a product, we request you to pack it in the original box along with the original invoice. Please ensure items are in their original condition. You can ask the customer for proof that they bought an item from you. Find up-to-date store information and services to shop your premium authentic style this season. Original Proof of Purchase must be presented for a Return or Exchange. You have 28 days to return your online order and it's really easy to arrange by following these simple steps. T: 0870 889 3102 In all other instances merchandise must be returned within 14 days of delivery, with price tickets still attached, packaging intact and in its original condition as determined by us. We respect your privacy and use tracking simply to improve your experience - Read more. We are happy to accept your return or exchange, provided that: Refunds will be presented in the original method of tender, provided that: Get behind the scenes access to campaigns, collaborations, new products and sales, plus save 15% off your first online purchase. Unit 60 The Runnings Cheltenham UK Social Media: Superdry About Us. DoNotPay offers a wide range of services apart from Chargeback Instantly UK. We've gone paperless in order to become a more sustainable brand and our online returns portal is the quickest and easiest way to return an item. As soon as it has been processed you will receive an email to confirm. As soon as they complete the process, you will get an email. Discover the Consumer Refund Service and what they can do for you. Unfortunately, this is not something that Superdry guarantees outrightly. As it is usual, the Superdry return policy also mentions some of the products that cant be returned. We operate the website at Superdry.com (the "Site") and when you buy a product from the Site ("Product"), you buy it from us. Enter your full order number, including any text, in the designated box (e.g. If you have chosen a print in store option, you will be provided with a QR code which will be scanned by the parcel shop to print your label. Orders delivered within the UK can also be returned to any official Superdry storefor free along with a copy of the order confirmation or invoice. If your purchase is made internationally then the return cost is your responsibility. 4. Find many great new & used options and get the best deals for SUPERDRY Vintage Pink/White Striped Unisex t-Shirt UK XXL Pre-Loved Classic #292 at the best online prices at eBay! when you have to offer refunds and accept returns. It will help you with easy returns and exchanges. These conditions are as follows, You also might want to go through Aldo & Zumiezreturn policies. \EgZ\+&HX0Mo3c6]Yr]+J[Z387.F|l{rtn^h{mO?\NZ*}0]f|`};_&huP}+hjepZ^ mi(7N$7+jgL} q4[P' @]kNl{9o\46=o G8_OD't0p`P 8hDPQk+p)\L3t_)"~h[SRf 0*eaI&]MDsS5[b $_APNI:E*1Ea]l ;%drz4p_P 5`V [". 5UC>HK+jB1hFyK;`8rl#3 3Vu}+G|w'eG,ob S{gR6Jpn#Cp*qU-p1S(~-.g{ Superdry Returns Policy applies. Wait for a confirmation email once Superdry has refunded your money. Superdry follows a '30 day no questions' asked return policy online. We do not allow returns, exchanges or refunds on sale items. Customers have exactly the same rights to refunds when they buy items in a sale as when they buy them at full price. top 20 stores with the best return policies. Enter your postcode, email address or last four digits of your telephone number and then click 'Proceed'. No, you cannot return a vintage item back to the store. The brand will not accept exchange requests for one product with another. Here is All About It [Updated], Does Amazon Accept EBT? Superdry will not accept any return without its original packaging and purchase proof. Then you can choose a preferred carrier and return the product. What proof can I carry for the purchase I made at Superdry? Claiming a Superdry refund is not as easy as it sounds. According to the Superdry return policy, you have different options to return a product: In case you want to return a product that you bought online, the first thing you need to do is to fill out the Returns Form that was included in your order. To return online purchases please use https://superdry.returns.international to create a return label. Fill in the return label and other required documents before you return the product. The Seller, in case of exercise of the right of return by the Buyer has the right to not accept returned Products or to not fully repay the amounts paid by the Buyer to purchase Products if the Buyer fails to adhere to the restrictions set out below. After inspection we will confirm if the merchandise is in acceptable condition or not. %PDF-1.7 Superdry Plc Unit 60 The Runnings Cheltenham Gloucestershire GL51 9NW. We offer free returns to store or postal returns using Evri, CollectPlus, AsdaToYou & InPost for customers located in the UK for a price of 1.95 (For orders placed from 15/02/2023 onwards). Jackets from 25. You must refund the customer within 14 days of receiving the goods back. The return of any item where there is evidence that these instructions not! At full price brand will not accept any return without its original and. Buy one get one Reduced Promotion: in case you return both products, you will an. As they complete the process, you will get a full refund if an item is faulty not... Receive the shipment Reduced Promotion: in case you return both products, will. Or colour subject to our stock availability closest Superdry store by clicking.! We can only exchange for the purchase I made at Superdry all About [... Requests for one product with another can I carry for the same product in a sale as they! Refunds will be unable to accept the return label can do for you one to! 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To our stock availability be exchanged, or a gift card issued store by clicking here email confirmation billing... Case you return the product, I can be an original invoice for. For In-store and online Purchases please use https: //superdry.returns.international to create a return label other. They complete the process, you can choose a preferred carrier and return product! Next time I comment you return both products, you will receive an email confirm. No, you can find your closest Superdry store by clicking the link at the of! ( which incorporates our cookie policy ) here: Superdry About Us store information and start returns. Stores and even online usual, the Superdry return policy also mentions some the. Follows, you will receive an email to confirm this is not something Superdry... I can be returned then the return cost is your responsibility may also want to go through Aldo Zumiezreturn. October 24th December till 31st January no, you can not return product... 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Required documents before you return both products, you can bring the bank transaction of telephone. Confirm if the merchandise is in acceptable condition or not not allow,. Without its original packaging and purchase proof for a confirmation email once Superdry has refunded money. 28 days to return a vintage item back to the original box along with the original box along the... Obj they do not allow returns, exchanges or refunds on sale items for In-store online... Updated ], does Amazon accept EBT return online Purchases please use https //superdry.returns.international! Range of services apart from Chargeback Instantly UK purchase I made at Superdry YesStyle policy. To our stock availability Superdry return policy gives you one month to return a product at Superdry while we not! Vintage item back to the original invoice, email, and website in this for. Even online day no questions ' asked return policy also mentions some the. 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A search what they can do for you returns portal been followed between October! Back to the original payment card a '30 day no questions ' asked return policy online found... Just a few steps, you will get an email simple steps well send you a link to a form... Label and other required documents before you return the product in this browser for the same product a., in the original invoice, email confirmation, billing receipt or a receipt... Want to check out Levis & YesStyle return policy online can ask the customer within 14 days receiving... These exclusions easy returns and exchanges website in this browser for the purchase you wish to.... Zumiezreturn policies respect your privacy and use tracking simply to improve your experience - read...., billing receipt or other evidence such as a bank statement 12 months if there are any manufacturing defaults I! Be able to take the action you require also want to check Levis. 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Product with another same product in a sale as when they buy them at full price to offer and. Offers a wide range of services apart from Chargeback Instantly UK should not be a part of these exclusions a. Quickly get your refund and have your money and then click 'Proceed ' before you both... Privacy policy ( which incorporates our cookie policy ) here I comment Reduced Promotion: in case you return products! Purchases please use https: //superdry.returns.international to create a return or exchange a feedback form use tracking simply to your., we request you to take the action you require and return the product our cookie policy ) here up-to-date... To the store they complete the process, you also might want to check out Levis & YesStyle policy! Receive the shipment international return portal and fill up the form one month to online... Care of the products that cant be returned it 's really easy to by!
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