We go to concierge & they say its 1st come 1st serve. Your feedback is very important for us so we keep improving to offer even better experiences in the future. Both were stocked daily with water, assorted soda, beer and snacks. My husbands only pair of sandals fell apart, and he contact cemented the soles back on so that my husband could get the last few days of our trip out of them. He got us in. I will share your comments to the staff. This cool, film-inspired bar is perfect for any movie buff, with an elegant, James Bond-inspired martinis and themed hours featuring music and movies from the 60s through to current day. Yes, dry cleaning and laundry service are offered to guests. Dear Darby, Thank you for sharing your review of Planet Hollywood Cancun. Overall we enjoyed our time. This number is based on the percentage of all Tripadvisor reviews for this product that have a bubble rating of 4 or higher. The resort has a few different pools, including a lazy river which our group enjoyed very much. I could go on and on about how bad this experience was. I hope they can find all the missing to give the families some closure. I'm upset & feeling as if I'm being restricted to certain restaurants either because of class levels or race. Costa Mujeres white-sand beach, lazy river, and four pools, Hollywood memorabilia, entertainment-themed facilities and amenities, Disco, daily and nightly entertainment, sports and activities, Access to neighboring Planet Hollywood Cancun, Planet Play ($) trampoline park and movie theater, We encourage you to follow credible sources for travel updates and protocols on the development of COVID-19, including the Center for Disease Control and Prevention, For any additional inquiries about our Safety-Assured Vacations or. No activities take place on the adult scene side of the resort. The staff were friendly, including Yomelly our dedicated personal agent (Star Class upgrade) who was there to help whenever possible. The property is big so many different pool options. Nice guy who took ownership of the problem and became a part of our butler service. The pool bars were ok. Imagineriding on horseback through the tropical scenic trails of Costa Rica or visiting the ancient cliffside Mayan city of Tulum and the step pyramids of Chichen Itza in Mexico. The National Guard is also investigating. We enjoyed the Lazy River and playing Bingo. Dine and delight in design-forward spaces. We did bring a few with us and we did use them. Because its what we collect, that makes us who we are. Thepotatopeeler hace 2 a. I also stayed at breathless last August and it was amazing. Get A-list treatment when you upgrade to STAR Class for access to exclusive areas, preferred room locations, and more. Dear Scott, Thank you very much for being our main Star of the show and for your comments, both towards our hotel and the service of our team, but most of all for letting us know about all the fun you had at our resort with your friends. The Planet Hollywood Hotel is in Playa Mujeres, north of Cancun. Dear Scott, Thank you very much for being our main Star of the show and for your comments, both towards our hotel and the service of our team, but most of all for letting us know about all the fun you had at our resort with your friends. Unfortunately, it was canceled due to the pandemic and because the resort pushed back its opening date from March 2020 to December 2020, with it eventually opening on January 29, 2021. Had an issue we weren't happy with, but your wonderful customer service crew handled it well above our expectations. There was hardly any live entertainment to engage the visitors during the day. The kids enjoyed the grotto bar. We've had issues getting pool towels, wash cloths & bathroom towels daily. We ate at Shores outside. from one central panel. Invite your loved ones to a star-studded, all-ages getaway. Enjoy a cool drink with unbeatable views of the sparkling waters of Costa Mujeres and feel just how good it is to be a star. Lilly failed to deliver on every level. Service was fast and friendly so no complaints there. Highlights for us were the Mexican restaurant (not the Mexican buffet held in front of the main stage, which was underwhelming) and the Indian restaurant. Enjoy a wide variety of delicately prepared cuts of meat, grilled to perfection. Additionally, there are several gyms, a spa, and plenty of excellent nighttime entertainment options, including theme nights like silent disco party, red carpet night, and more. Get A-list treatment when you upgrade to STAR Class for access to exclusive areas, preferred room locations, and more. Yes, it conveniently offers a business centre, meeting rooms, and a banquet room. For a new resort this place is falling apart in some places if you look closely. I hadnt read reviews so this was entertaining and unexpected. We are looking forward to your next visit in the near future. I do understand that the area becomes "adults only" around 8pm, with the disco starting (I believe) around 10pm. per adult (price varies by group size) Private Yacht 46ft Sea Ray Snorkel up to 15 pax 23P2. Immediately upon walking into your room, you are greeted with a purple LED graphic of the PH logo on the floor that sets the entire rooms mood. Dear Darby, Thank you for sharing your review of Planet Hollywood Cancun. Cheer on your favorite teams at our Overtime Sports Bar where we always stream the biggest games and events so you never miss out on the action. The food there was tasty and pretty quick. Our talented chefs and mixologists will create a mouthwatering experience for you and your entourage. Our talented chefs and mixologists will create a mouthwatering experience for you and your entourage. Your assigned Personal Agent is on hand at all times for any request you might have. Whether youre looking for a romantic escape or a fun-filled adventure with friends, you can Vacation Like a Star in the selfie-worthy setting of Costa Mujeres, Cancun. For any additional inquiries about our Safety-Assured Vacations orCOVID-19 viral testing, pleasecontactthe resort directly. Authorities made two of the eight grisly discoveries at midnight Monday in the trunk of a taxi, Rivera Maya News reported. We encourage you to follow credible sources for travel updates and protocols on the development of COVID-19, including the Center for Disease Control and Preventionwww.cdc.gov,World Health Organizationwww.who.intand your vacation destination tourism board. Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay. However we did find that PH being a relatively new resort that it looked fairly beat up in certain areas. Cannoli, tiramisu, and panna cotta. Star Class Producer Suite. The beer is always cold and the big event is always on at Overtime Bar & Grill! Highlights for us were the Mexican restaurant (not the Mexican buffet held in front of the main stage, which was underwhelming) and the Indian restaurant. Indulge in the incredible flavors and techniques of Japanese cuisine. The steakhouse, Sunset Strip Steakhouse and Grill, has the most incredible food. Grab a cold one and a pub-style bite and watch the energy of the moment unfold. Punta Sam, Carretera, SM 006, Mza 002, Lote 7-8 . We did not have Star Class and did not think that we missed out on anything - the only advantage seemed to be the ability to book dinner reservations, and we did not have any trouble getting in to restaurants by going at opening time (5:30 or 6:00, depending on the restaurant). We overlooked the less appealing parts and just enjoyed the weather and time together. Ate at steakhouse, waited an hour and a half just to get seated and the overcooked steak was better that the correctly cooked steak from a flavor standpoint but both were tough. Room categories are not indicative of room views. I thought that it was only our group that were not having a good time but we had conversations with many other people that shared the same feelings about the resort. Imagine riding on horseback through the tropical scenic trails of Costa Rica or visiting the ancient cliffside Mayan city of Tulum and the step pyramids of Chichen Itza in Mexico. You dont need to leave the comfort of your suite to indulge in an award-worthy meal together. Food is meh. We will see you soon in Planet Hollywood Cancun. 3:00 pm, Check-out: Enjoy fresh oven-baked pastries, cappuccinos, and espressos in this laid-back and cozy caf perfect for reading a book or socializing with friends and family. Currently, there are no COVID-19 protocols or requirements to travel to and gain entry into Mexico. Fingers crossed. Amazing resort, enjoy the staff and the shows. It was much louder. The staff was on point for the most part. I will say that it was noticeable. 95% of travelers recommend this experience. 98% of travelers recommend this experience. 1,088. Erica James is a travel agent and blogger that strives to help people travel well by providing hassle free travel planning, amazing travel experiences, travel tips, products while trying to exceed expectations without exceeding the budget. The beach is nice, it feels like home. Just not sure it was 100% worth it. Ricky at the Customer Service Desk has been very helpful in numerous ways. From Diners, Drive-Ins and Dives, Guy Fieris Burger Joint brings a unique dining experience with his revved-up menu and selfie-worthy design that will set you on an adventure you will never forget. The restaurants vibrant flavors co-star with beautiful ocean views for an elegant dining experience. Although depending on the time of day waits for freshly prepared food could be long. We did not have Star Class and did not think that we missed out on anything - the only advantage seemed to be the ability to book dinner reservations, and we did not have any trouble getting in to restaurants by going at opening time (5:30 or 6:00, depending on the restaurant). We waited a really long time from Burgers and Fries at lunch and then only got 5 French fries each. Make your grand entrance into the ultimate beachfront vacation, starringyou. Find your perfect escape just 45 minutes from Cancun International Airport in the glamorous haven of Costa Mujeres. We waited in line for Hibachi grill 2x. Let our collection add to yours. You will get more bang for your buck. Violent crime, such as homicide, kidnapping, carjacking, and robbery, is widespread, the department wrote. Planet Hollywood Costa Rica. Cannoli had a bad shell but the filling was good, tiramisu was soggy and flavorless, but the panna cotta was great! However, it did end promptly at 10:30. I will absolutely share your comments with them. Another man was killed while lying in a hammock, while a person was shot dead and covered in a plastic bag, the prosecutors office for the state of Quintana Roo said. PH Cancun Aerial. Go to Riu, either in cancun or playa del carmen, it is ideal in playa del carmen as you would be able to go to cozumel and tulum, temptations is a swingers hotel and hollywood is seriously expensive for what they have..my choice would be Riu playa del carmen close to everything and just a bua ride away from cancun 40 minutes away from all three . Our star-worthy experiences are turning heads. If he wasnt in our section, he instructed the other servers of what we wanted. Unwind and celebrate life in this romantic Italian trattoria where you can indulge in favourite Italian comfort foods and an ambient dining experience. The bed and pull out sofa (there is actually one on each side of the room, though we only used one) were both comfortable. A body lies in the street in Cancun - as the town is gripped by . PH Splash Park. Savor a delicious meal with a front row seat to sweeping ocean views at The Shores Beach Club and Restaurant. Get the cabanas and ask to skip the bottle service. The taxi driver fled the car before police arrived. My "butler" Lilly was a complete failure. It's kind of a late-night spot where you go to get that bar food for your alcohol, there was a DJ the one night, and there are pool tables inside as well. The activities are really fun, the activities teams are amazing and super cool with the people ( Pamela, Sindy, Paola, Sabby is really sweet when you need a drink or food so shes really fun to talk to). We overlooked the less appealing parts and just enjoyed the weather and time together. Allow our culinary team to whip up something spectacular to savor in-room, day and night. Amazing resort, enjoy the staff and the shows. Some seaweed. All Rights Reserved. Visitors from Spain, Belize and Uruguay have been among those killed. Discover Our Destinations. Speak to a Planet Hollywood Experiences representative on site to learn more about the activities and tours offered. WTF! I had been waiting a year to experience this property, and on February 12, 2021, I finally touched . Lined up at 2:30. Not as good the second time. Grab a drink, sit back and enjoy the beautiful view! We had no difficulty finding chairs at either the pool or the beach. I had been waiting a year to experience this property, and on February 12, 2021, I finally touched down in Cancun, Mexico. Upon check-in we're given the wrong room. The subpar parts: Our room was not great. Dear Jason, Thank you for your feedback on TripAdvisor, we are very thankful for it. Experience the finest Mexican cuisine at La Cocina Authentic Mexican. On Tuesday, authorities found one man bound and shot to death. Even though they had multiple rooms to cover, they were responsive and attentive. Make your grand entrance into the ultimate beachfront vacation, starring you. Star Class members receive exclusive access to premium drinks and service. Own or manage this property? Jose at the buffet, greeted us every morning and seated us and got us our coffee, orange juice, ketchup, salt and pepper. It was much louder. We ordered all 3 desserts to try them all. Ours were Viri and Tharvin. Yonathan is the best! This was a family vacation with 2 adult children and an 11 year old. Cabana staff was amazing as was our cook Chef Covles at the Japanese restaurant. Yes, it conveniently offers a business center, meeting rooms, and a banquet room. For any additional inquiries about our Safety-Assured Vacations orCOVID-19 viral testing, pleasecontactthe resort directly. We are continuously looking for new and better ways to improve our operations, we hope that on your next stay with us will be even better than it was this time. Bring your cast and crew with three glam bedrooms, a billiards table, full bar, luxe living room, and sprawling balcony with oversize Jacuzzi and cinematic views, theres ample space for all your A-listers. Many travellers enjoy visiting Hacienda Mundaca (7.7 miles). It was very good. Planet Hollywood Adult Scene Cancun, An Autograph Collection- All Inclusive is the perfect place for a vibrant, authentic vacation experience. Unfortunately, it was canceled due to the pandemic and because the resort pushed back its opening date from March 2020 to December 2020, with it eventually opening on January 29, 2021. We would think twice on Star Class in doing it again. We hope to receive you again very soon. When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site. Another man was killed while lying in a hammock, while a person was shot. I also enjoyed the adult scene pools and restaurant with absolutely no kids in those areas. The porters were great. We did bring our own floats for the lazy river and were glad that we did, as people seemed to hoard them throughout the day. There are lots of activities to do if you choose. However we did find that PH being a relatively new resort that it looked fairly beat up in certain areas. Location Find your perfect escape just 45 minutes from Cancun International Airport in the glamorous haven of Costa Mujeres. Cheer on your favorite teams at our Overtime Sports Bar where we always stream the biggest games and events so you never miss out on the action. The beach is nice, it feels like home. The food wasnt the best but did I enjoyed dining at the Japanese & Sunset Strip restaurants. Float along the lazy river, shred on the FlowRider surf simulator, or simply relax in a poolside cabana as we bring you gourmet bites and chilled drinks. Didn't get any contact from her for 24 hours. Blue Diamond Hotels and Resorts Inc. All rights reserved. Tripadvisor performs checks on reviews. Is parking available at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort? Essentially they are your one stop for dinner reservations, activity ideas and any other issues you might have. Even with Roberto making dinner reservations for us we still didn't get our reservations every time, despite making the text requests. We are continuously looking for new and better ways to improve our operations, we hope that on your next stay with us will be even better than it was this time. Take a look at our list of awards and recognitions. How easily could my kid get alcohol? From the moment you make your grand entrance to when you take your final bow, and any time in between, our glitzy lobby bar stands ready to serve you freshly made cocktails, delicious wines, and your favorite beers. Be sure they will be even more motivated. The kids enjoyed the grotto bar. Blue Diamond Hotels and Resorts Inc. All rights reserved. Be sure they will be even more motivated. Friends at PH Cancun Chef Table. Such as omelettes, eggs your way, fresh tacos, grilled seafood. With Planet Hollywoods Main Event Guarantee, you can watch all the major events from sports games to awards shows! Unwind and celebrate life in this romantic Italian trattoria where you can indulge in favourite Italian comfort foods and an ambient dining experience. It was windy most days especially on the beach. What are some of the property amenities at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort? A Hollywood vibe and glamorous design are the backdrop to every day and night spent in this tropical paradise. Are there any historical sites close to Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort? Reserved exclusively for STAR Class members, this venue promises an exclusive experience just steps from the sand with a panoramic view of the ocean. Our room was in excellent condition and cleanliness. The perfect A-lister escape, this adults-only, all-inclusive paradise features a private stretch of white-sand beach, exhilarating pool parties, gourmet restaurants, and lively bars all in a luxe, modern setting. Not as good the second time. See more questions & answers about this hotel from the Tripadvisor community. With black and white stills from vintage Italian movies on the wall. There are more places to choose from in the, Frequently Asked Questions about Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort. Lunch & Open Bar Onboard and Visit to Isla Mujeres, Best ATV Tour, Ziplines and Cenote Swim with Lunch and Transport Included, Jungle Tour Adventure: Speed Boat Tour and Snorkeling (Shared Speed Boat). Eight bodies -- two of which were dismembered and shoved in plastic bags -- were discovered on the streets of the Mexican resort city Cancun, prosecutors said Tuesday. View all hotels near Planet Hollywood on Tripadvisor, View all restaurants near Planet Hollywood on Tripadvisor, Adults Only and Adult Friendly Resorts Cancun, Hotels near Sat Mexico Tours Cancun & Riviera Maya, Hotels near Cancun Airport Transportation, Hotels near Aerodromo de Playa Del Carmen (PCM), Motels near Aerodromo de Playa Del Carmen (PCM), Hotels near Unidad Multidiciplinaria Tizimin, Hotels near Facultad de Psicologia Merida, La Isla Shopping Village: Tickets & Tours, Xoximilco Cancun by Xcaret: Tickets & Tours, Zona Arqueologica El Rey: Tickets & Tours, El Parque de las Palapas: Tickets & Tours, Puerto Cancun Marina Town Center: Tickets & Tours, Sharm el-Sheikh: Dune Buggy Safari, Camel Ride & BBQ Dinner, Washington DC Day Trip from New York City, Best Snorkeling Lombok: Gili Nanggu, Gili Kedis & Gili Sudak Day-Trip, Dubai Sightseeing Day Trip from Abu Dhabi, City Tour Miami PLUS (City Tour + Boat Tour). Blue Diamond Hotels and Resorts Inc. All rights reserved.
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