(e) It is the Users responsibility to ensure that they do not proceed through the Toll Barrier on another vehicles toll payment. 5. If your journey crosses the Merseyside boundary into Cheshire, Halton, Greater Manchester or Lancashire you must pay the extra fare from the boundary.. You can also check the status of your ticket here to make sure that it has not expired. If you find that your journey will take you outside your chosen tickets zone or area, simply pay the normal fare for the extra part of your journey before the journey begins. An Apprentice Travelcard will have an expiry date printed on the card which will be 12 months from the date of application of the card. If you make a journey outside of the valid area(s) of your Saveaway Ticket or if your journey crosses the ticket boundary to Cheshire, Halton, Greater Manchester or Lancashire (except where stated in clause 3.2 above), that part of your journey is not covered by the Saveaway Ticket and you will be subject to additional fares from the point you leave the ticket boundary to your final destination. For other areas, check local terms and conditions. We may transfer our rights and obligations to another organisation if required (such as a requirement due to a change in law or governance) however we will always tell you in writing if this happens and we will ensure that the transfer will not affect your rights under the Agreement. 16. (iii) any other material breach of the terms of this agreement. If you have a question about Railpass please contactMerseyrailfor help. A Young Person's Solo can now be used by anyone aged 18 and under. We aim to have normal service resumed as swiftly as possible. (c) Merseytravel accepts no liability or responsibility for an incorrectly fitted Fast Tag or a Fast Tag not installed in accordance with the manufacturers specification or fitting instructions, which is the responsibility of the User. The Fair Processing Notice in respect of the scheme details how your data is handled and can be found using the link below, https://www.merseytravel.gov.uk/about/fair-processing-notices/, Merseytravel shall not be liable for failure to perform its obligations under this Agreement if such failure results from circumstances beyond Merseytravels reasonable control. Please make sure you read our PrivacyPolicyso you understand how we process your personal data and our personal data practices. This includes liability for death or personal injury caused by our negligence; for fraud or fraudulent misrepresentation; for breach of your legal rights in relation to the scheme within the Consumer Rights Act 2015. 6. If you only travel by bus 06 Day Solo Ticket Weekly Solo Ticket 4-weekly Solo Ticket Term Time Solo Ticket Annual Solo Ticket 3. (c) You will not have to pay for Merseytravel to repair or fix a defect with the Account or Fast Tag under this clause, unless arising from a breach of the clauses of this Agreement on the part of the Account Holder or User(s) or a failure to fit the Fast Tag correctly in accordance with Clause 2(j). We are sorry for any inconvenience caused. Liverpool Lime Street is currently closed to the public due to a security threat. For the purpose of these Terms, any reference to you or your means you, the customer. 5.4 Use of a Railpass (whether a paper format ticket or contained on a Merseytravel Smartcard or Apprentice Travelcard) is only permitted by the person who initially uses the Railpass for the journey (the Ticketholder). 11. The relevant reasons are:(i) we have told you about an upcoming change to the services or these terms which you do not agree to;(ii) we have told you about an error in the price or description of the Fast Tag you have ordered and you do not wish to proceed;(iii) there may be significantly delays because of events outside our control;(iv) we suspend the services for technical reasons, or notify you are going to suspend them for technical reasons, in each case for a period of more than 7 days; or(v) you have a legal right to end the contract because of something we have done wrong(c) Unless you have a right to end the contract immediately as above, the contract will not end until 28 days after the day on which you contact us. You will need to enter your personal details, including your name, address and email address and you will then be asked to select a password for security. You must first use your ticket within 28 days from the date you buy it. (d) Merseytravel is responsible for making good any damage to your property directly caused by us under this Agreement which arises from our default or negligence; However Merseytravel accepts no liability for any loss or damage to property howsoever arising from the use of the Fast Tag unless the loss or damage is caused by the default of negligence of Merseytravel. If your journey crosses the Merseyside boundary into Cheshire, Halton, Greater Manchester or Lancashire you must pay the extra fare from the boundary. Any use of the Solo Ticket by anyone other than the Ticketholder shall constitute a misuse of the Solo Ticket and is subject to any sanctions referred to in clause 8 below. I have looked at the Term Time Ticket and the dates dont meet my needs - what should I do? Where can you use the Solo Ticket 3.1 The Solo Ticket allows for travel on local bus services within Merseyside, as shown on the map on the Merseytravel Website (see https://www.merseytravel.gov.uk/tickets-and-pricing/ticket-types/solo-ticket/). services (see note 1 below) in the area you have. Each refund is calculated on the percentage of the ticket used in line with the relevant Railpass prices and are subject to an administration fee, the cost of which is listed on the Merseytravel Website. . 8. 4.1 Adult Railpasses are for persons aged 19 or over. I have new smartcard - how do I register it? 7.2 You will need to provide us with a completed Adult or Young Persons Railpass Application Form at the time you purchase a Weekly Railpass, Monthly Railpass or Annual Railpass. We aim to have normal service resumed as swiftly as possible. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time the contract was made, both we and you knew it might happen. Walrus cards will disappear from circulation over time. Solo tickets are valid across Merseyside. Misuse of the concession may lead to prosecution.The Resident Concession is provided at our sole discretion and we reserve our right to vary or withdraw this concession at any time. Account means the account set up for the operation of your Fast Tag.Liverpool City Region includes the districts of Liverpool, Halton, Knowsley, Sefton, St Helens and WirralFast Tag means the Mersey Tunnels Fast Tag device on board unitMerseytravel means Merseytravel (the operators of the Mersey Tunnel) of No 1 Mann Island Liverpool L3 1BP as well as its employees agents subcontractors and assigneesToll Barrier means the Mersey Tunnels toll barrier at the toll plaza which the Fast Tag is usedResident Concession means the discount available, upon application, to eligible residents of the Liverpool City Region.User means you the user of the Fast Tag. (b) We accept payment with all major Debit/Credit Cards (excluding Amex). (ii) to implement minor technical adjustments and improvements (for example to address a security issue). Tickets purchased online will be refunded back to the credit or debit card on which the original payment was made; and10.3.3 the Solo Ticket is surrendered to us with the request for a refund. quoting your order reference number to let us have the correct details. (e) If there are insufficient funds in your Account your Fast Tag will cease to work at the Toll Barrier until funds are added. Please keep hold of this to help staff with any queries. (b) Merseytravel may at any time make more significant changes to the Fast Tag, Account, Toll Barrier and these terms, but if we do so we will notify you and you may then contact us to end the contract before the changes take effect and receive a refund from your Account (if applicable). 4.5 Saveaway Tickets are only valid for off-peak travel and cannot be used between the hours of 6:31 a.m. and 9:29 a.m. Monday to Friday. Please call 0151 330 1000 to check. Check which zone your journey starts in and which zone it ends in then make a note of the zones you travel through. 5.2 To use a My Ticket, show your ticket to the bus driver when boarding the service or scan the ticket on the Ticket Machine if required to do so. Add the number of zones together (if you travel through two or more zones in one area, this counts as one area). Using your Solo Ticket5.1 Each time you board and alight a bus, it counts as a separate journey. 8.2 You must not intentionally damage, alter or tamper with your Saveaway Ticket in any way. If you are unable to apply online, you can of course visit a. across the region and buy it over the counter. For full details of our Fair Processing Notices and how Merseytravel will use your personal date please visit our website. Monday to Friday during term time only, including half term. If we fail to comply with these terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breaking this contract or our failing to use reasonable care and skill, but we are not responsible for any loss or damage that is not foreseeable. 14.2 A waiver by us of any default will not constitute a waiver of any subsequent default. Please call 0151 330 1000 to check. Any dispute or claim arising out of or in connection with these Terms (including non-contractual disputes or claims) will be subject to the non-exclusive jurisdiction of the courts of England and Wales. 10.4 Any Solo Tickets loaded on to Merseytravel Smartcards or Apprentice Travelcards (as applicable) shall be refundable where: 10.4.1 the request for a refund is made within 3 months of the date that the Solo Ticket ispurchased; 10.4.2 the ticket has not been partiallyused; 10.4.3 a valid receipt or confirmation email as proof of purchase isprovided; 10.4.4 your bank or BACS details are provided to allow us to process your refund in accordance with clause 10.7. You can purchase your Trio ticket from a wide range of retail outlets including any staffed Merseyrail booking office. 10.6.3 a valid receipt is submitted to us with the request for a refund. Severability 13.1 If any provision in these Terms is found by any court or administrative body of competent jurisdiction to be invalid or unenforceable, such invalidity or unenforceability will not affect the other provisions in these Terms which shall remain in full force and effect. 7. (d) Merseytravel shall use its all reasonable endeavours to dispatch a Fast Tag within 30 days of receipt of an Application. You can also see the date that your ticket is due to expire. Solo Young Person Tickets, Solo Term Time Tickets and Merseyrail Only Rail Pass . 5. This booklet tells you about the options for adults aged 19 and over. , writing to us at Merseytravel, PO Box 1976, Liverpool, L69 3HN, or by calling us on 0151 330 1000. 2. (l) On the first day of April each year your T-FLOW Account will automatically be credited with the correct number of free journeys to which you are entitled, on the last day of March each year any remaining balance of journeys will be removed from your Account and the correct allocation added. Resident ConcessionUnder the terms of this Agreement, if you are a resident of the Liverpool City Region, you have the right to make an application for the Resident Concession to be applied to your Fast Tag Account.To be eligible for this concession, you must be able to provide evidence that you meet the following criteria:(a) You must be registered as living in a property in one of the districts of the Liverpool City Region; (b) The vehicle in which the Tag is used must be registered in one of the districts of the Liverpool City Region;(c) The vehicle must be a Class 1 vehicle as defined by our vehicle classification process;The Resident Concession is only available for personal use. Law and Jurisdiction These Terms, and any dispute or claim arising out of or in connection with them or their subject matter (including non-contractual disputes or claims), shall be governed by English law. 3.1 The Solo Ticket allows for travel on local bus services within Merseyside, as shown on the map on the Merseytravel Website (see, https://www.merseytravel.gov.uk/tickets-and-pricing/ticket-types/solo-ticket/. 4.6 Subject to clause 4.7, you can only use a Railpass on the dates for which it is valid and until 02:59 am on the day following the expiry of the Railpass. A one day solo ticket is available on the bus from the driver; 4.1.2 bundles of 1,3 or 5 Day Solo Tickets (Solo Adult Bundle) which can be added straight to your Merseytravel Smartcard and will be valid from the day you activate it;4.1.3 one week (Solo Adult Weekly Ticket) which can be added straight to your Merseytravel Smartcard and will be valid from the day you first use or activate it; 4.1.4 four weeks (Solo Adult 4 Weekly Ticket) which can be added straight to your Merseytravel Smartcard and will be valid from the day you first use or activate it;4.1.5 an academic term (Solo Adult Term Time Ticket) which can be added straight to your Merseytravel Smartcard and will be valid Monday to Friday during that term, including any half term; and4.1.6 a year (Solo Adult Annual Ticket) which can be purchased in paper format and will be valid from the day you first use it. . Merseytravel's Obligations(a) Merseytravel will create an Account and issue the Fast Tag within 30 days of accepting your Application. (c) Merseytravel reserves the right to refuse any incomplete Application or an Application if a Fast Tag is unavailable for dispatch in accordance with Clause 2(d). There is no activation fee applicable for a replacement Apprentice Travelcard. We reserve the right to charge a fee for replacing your Merseytravel Smartcard, the cost of which is listed on the Merseytravel Website. We know youll have lots of questions about MetroCards and how to use the smart ticketing website so weve put some together here. You can combine different types of season tickets for journeys through different areas or zones. Google Pay, Apple Pay. Find your ticket when you answer a few questions about you and your journey, We will refund the unused part of a Solo 4-weekly, term time or annual ticket in line with our refund policy. 2. If you have more than one Solo or Saveaway ticket on your smartcard, the bus driver will ask you which one you want to use when you first board the bus. Anytime Day Single and Anytime Day Return tickets are valid . 10. (m) You must also present your photo Id card and show this to the Toll Officer, you must also show your Disabled Persons (blue) Parking Badge to Merseytravel staff if they ask to see this. Renewing your Trio Ticket10.1 Trio Tickets can be renewed at any Merseytravel Centre or Merseyrail station. 5.2 To use a Saveaway Ticket, place the Merseytravel Smartcard on the ticket machine, show the paper ticket to the bus, rail or Mersey Ferry staff or present it at the rail gates (where available) to open them (whichever is applicable). This agreement is between you and Merseytravel. You can use your Trio ticket on any buses, trains or Mersey Ferries in your chosen area. 4.2.3 an academic term (Railpass Young Persons Term Time Ticket) which can only be purchased in paper format and will be valid Monday to Friday before 8 p.m. for journeys to and from school or for other educational purposes during that term, excluding any half term. Zogzogizog 2 yr. ago It's frustrating, it's like we have got halfway to a good system then gave up on it! They last for one term and are available for bus only (a Solo ticket), train only (Railpass ticket) or bus and/or train and/or Mersey Ferry (a Trio ticket). Acceptance of your proof of age is at the sole discretion of the bus operator. For example, you could travel from Liverpool to Ormskirk either by an all zones Railpass (rail only) or a Trio ticket for area C and a Railpass for Zone F. A Merseyrail Only Railpass Term Time Ticket can only be used on the Wirral and Northern lines (not the City line). By purchasing and using a My Ticket you accept these Terms. For example, you could travel from Liverpool to Ormskirk either by an all zones Railpass (rail only) or a Trio ticket for area C and a Railpass for Zone F. *For cross river journeys only. 5.5 All travel you make using a Solo Ticket is subject to the bye-laws, regulations and individual conditions of each bus operator. Make as many journeys as you like throughout the day with a Day Saver. Misuse7.1 Trio Tickets remain the property of Merseytravel at all times. We may amend these Terms from time to time by publishing any amendments or replacements to the Terms on our website: http://www.merseytravel.gov.uk (Merseytravel Website), which shall replace all previous versions published by us.1.4 Reference in these Terms to the Merseytravel Smartcard is a collective term and shall mean either a Metrocard or Walrus card on which your Saveaway Ticket has been added or is to be added to. This will show the ticket type, price of your ticket and when your ticket will be available to collect. Following receipt of this information, we will hotlist the card preventing further usage. If we fail to comply with these terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breaking this contract or our failing to use reasonable skill and care, but we are not responsible for any loss or damage that is not foreseeable. The personal data you provide us in relation to the Railpass and on the Merseytravel Website is subject to our Fair Processing Notice. RECOMMENDATIONS It is recommended that the Merseytravel Committee approve: (a) the introduction of a single area of geographic validity across Merseyside for all existing and new Solo season ticket types; Can I see details of journeys that I have made? Go . If any part of this Agreement is or becomes illegal void or invalid that shall not affect the other provisions of this Agreement which shall remain in full force and effect. Waiver13.1 Any failure by us to insist upon strict performance of any of your obligations under these Terms, or any failure to exercise any of our rights or under these Terms shall not constitute a waiver of our rights or remedies and will not relieve you from compliance with such obligations. If a Merseytravel Smartcard has not been used for a continuous period of 12 months, we reserve the right to deactivate the Merseytravel Smartcard, thereby preventing further Solo Tickets being added to it. 8.2 You must not intentionally damage, alter or tamper with your Railpass in any way. If you buy a ticket online, it will be available 24 - 36 hours after you buy it. You can buy One Day Solo tickets from the bus driver. (l) The Fast Tag must only be used by the concession holder. (c) We will contact you in advance to tell you we will be suspending supply of the product, unless the problem is urgent or an emergency. 15.1 If any provision in these Terms is found by any court or administrative body of competent jurisdiction to be invalid or unenforceable, such invalidity or unenforceability will not affect the other provisions in these Terms which shall remain in full force and effect. Any dispute or claim arising out of or in connection with these Terms (including non-contractual disputes or claims) will be subject to the non-exclusive jurisdiction of the courts of England and Wales. If you find that your journey will take you outside your chosen tickets zone or area, simply pay the normal fare for the extra part of your journey before the journey begins. Prices vary and are based on your station of origin and destination. (b) There may be occasions that we have to suspend your Account or Fast Tag to:(i) deal with technical problems or make minor technical changes; (ii) update the product to reflect changes in relevant laws and regulatory requirements(iii) comply with any legal requirements placed upon Merseytravel. If your journey crosses the Merseyside boundary into Cheshire, Halton, Greater Manchester or Lancashire you must pay the extra fare from the boundary. 9. We may not agree to this and in most cases we are unable to transfer or assign the Fast Tag to another person or third party. (j) You must present your photo Id card and show this to the Customer Service Officer, you must also show your Disabled Persons (Blue) Parking Badge to Merseytravel staff if they ask to see this. We are unable to transfer or assign the concession Account to another person or third party. 13. For full details of our Fair Processing Notices and how Merseytravel will use your personal date please visitour. If your journey crosses the Merseyside boundary into Cheshire, Halton, Greater Manchester or Lancashire you must pay the extra fare from the boundary. We accept all major debit and credit cards displaying the Visa or MasterCard logo through our secure payment checkout. We will refund any payments you have made to your Account, less a sum as detailed below. Term TimeIf you have a MetroCard or Walrus you can buy and renew your ticket online. Merseytravel Centres, Train Stations, PayPoint stores, 1 Zone, 2 Zones or 1 Area, 3 Zones or 1 Area & 1 Zone, All Areas. Term Time Ticket Application (PDF, 1.14MB), Safer Streets campaign to improve womens safety rolls out across Merseyside, Vital next step for bus reform in Liverpool City Region to be considered, Mayor joins passengers as Liverpool City Regions new trains hit the tracks, Liverpool City Regions new trains could be running from next week, Network Reviews, Consultations and Changes, Safety Advice for Drivers using the Mersey Tunnels, The Apprentice Travelcard for 19 24 year olds, Refunds, Returns, Compensation and Overcharging. From this year you can also use your smart Solo Term Time Ticket during half term, but the ticket cannot be used at weekends. 3.2 Your My Ticket is not valid for use on: 3.2.1 One-off special event services, unless otherwise agreed by the participating bus operators;3.2.2 Private bus services or coaches; or3.2.3 any other services as agreed by the participating bus operators.3.3 If your journey crosses outside the designated ticket boundary to Cheshire, Greater Manchester or Lancashire, that part of your journey is not covered by the My Ticket and you will be subject to additional fares from the point you leave the ticketed area to your final destination. *Does not include Town Green, Aughton Park, Ormskirk, Chester, Bache, Capenhurst, Ellesmere Port, Overpool or Little Sutton stations. How do I buy my first Smart Solo Term Time Ticket? Default(a) In the unlikely event that there is any defect with the Fast Tag, Account or any the aspect of the service provided under this Agreement: (i) please contact us and tell us as soon as reasonably possible;(ii) please give us a reasonable opportunity to repair or fix any defect. 1.2 Please read these Terms carefully before purchasing your Trio Ticket from us. For foreign licence plates the Account Holder must provide Merseytravel with the correct VRN and country code, failure to do so may result in passage being refused. 6.3 If you are purchasing a Railpass Adult Term Time Ticket, you will need to provide a completed application form that has been stamped by the corresponding school, college, university or training provider. We may amend these Terms from time to time by publishing any amendments or replacements to the Terms on our website: (Merseytravel Website), which shall replace all previous versions published by us. Someone else can buy the ticket for you but they must bring along a recent passport size photo of you. If you are unable to apply online, you can of course visit a. across the region and buy it over the counter. If you buy a ticket online, it will be available 24/36 hours after you buy it. MetroCard is a smartcard for public transport tickets. For the avoidance of doubt, you shall be responsible for the cost of obtaining the passport photograph to be used. We are sorry for any inconvenience caused. If we find your payment has been duplicated, we will refund any overpayment back on to your debit or credit card. Merseytravel Railpass Terms and Conditions of Use. (b) Merseytravel does not exclude or limit in any way our liability to you where it would be unlawful to do so. What is a MetroCard and is it different to a Walrus card? (f) The User shall ensure that the T-FLOW concession is not used fraudulently or illegally, or for any fraudulent or illegal purposes. 3.2 Your Solo Ticket is not valid for use on: 3.2.1 one-off special event services, unless otherwise agreed by the participating busoperators; 3.2.2 private bus services or coaches; or. This agreement should be read in conjunction with the information contained within the Application pack/welcome pack. As a consumer, you have legal rights in relation to this agreement where service is not carried out with reasonable skill and care. 9.1 If a Merseytravel/Metro Smartcard has not been used for a continuous period of 12 months, we reserve the right to deactivate the Merseytravel Smartcard, thereby preventing further Railpasses being added to it. Your receipt should show this information, or if you have bought it online you can check this in the My Tickets section. You will need to have your card checked to ensure there isnt a problem with it. No trains are running from the station. Use the Merseytravel Journey Planner: If you are buying a smartcard for the first time you will receive a new MetroCard. By applying for the Resident Concession, you confirm that the information you have provided is true and correct to the best of your knowledge. Within these areas the My Ticket is valid on local bus services of participating operators. I have a Walrus card - do I need to change this to use the MetroSmart website? Terms and Conditions of Use1.1 These terms and conditions of use (Terms) (together with any documents or other items referred to in them) tell you how you may use your My Ticket issued by Merseytravel (we or us) when using bus services in and around Merseyside. form online, attach your MetroCard and post this to Merseytravel, PO Box 1976, Liverpool, L69 3HN or submit it in person to your nearest. Solo tickets. 1.3. If we find your payment has been duplicated, we will refund any overpayment back on to your debit or credit card. Liability Whilst every effort has been made to ensure that the information contained in these Terms is correct, we cannot be held legally responsible for any inaccuracies or omissions in these Terms. If there are insufficient funds to cover the toll fee the Account will cease to work at the toll barrier until funds are added. Each refund is calculated on the percentage of the ticket used in line with the relevant Solo Ticket prices and are subject to an administration fee, the cost of which is listed on the Merseytravel Website. 10.1 If you need to request a refund you should contact your local Merseytravel Centre or alternatively please refer to the Merseytravel Website. Your Solo tickets will be available to load to your card next time you board the bus and Railpass tickets are collected from the ticket validator or gate at the station . Merseytravel Centres 22. Acceptance of your proof of age is at the sole discretion of us, the retailer or the bus operator. You will then be able to register your MetroCard and buy Adult Solo tickets online. Don't let them take you for a ride. 13. The quickest and easiest way to buy your first Solo Adult or Young Persons Solo ticket is viaour. There is a 1 activation charge when you buy your new smartcard. You may also wish to give your card a user name. Lines are open 7am - 8pm, Mondays to Fridays, 8am - 8pm, Saturdays, Sundays and Bank Holidays. (d) Merseytravel is responsible for making good any damage to your property directly caused by us under this Agreement which arises from our default or negligence; however Merseytravel accepts no liability for any loss or damage to property howsoever arising from the use of the Fast Tag unless the loss or damage is caused by the default of negligence of Merseytravel. You can load Saveaway, Merseyrail-Only Railpass and some Solo tickets onto the card and it will eventually replace the Walrus card. For the avoidance of doubt, you shall be responsible for the cost of obtaining the passport photograph to be used. (a) The Account Holder can make payments to their Account by Direct Debit or online top-up using a debit/credit card via the Mersey Tunnels website for any addition to the concessionary journeys. Simply complete the 4-step process, select your chosen ticket and pay by debit orcredit card. You can just get the Arriva #89 all the way there from Liverpool airport. Introducing Merseytravel's Tickets for Adults Merseytravel offers a range of tickets for buses, trains and Mersey Ferries in Merseyside. Up to date passage balances can be checked online at www.merseytunnels.co.uk, (a) Merseytravel may at any time make minor changes (unlikely to affect your use of the concession, (i) to reflect changes in the law or regulatory requirements; and. (b) Merseytravel accepts no liability or responsibility for an incorrectly fitted Fast Tag which is the responsibility of the User. 13. Tickets purchased online will be refunded back to the original debit or credit card on which the original payment was made; and10.4.5 the Merseytravel Smartcard with the Solo Ticket is surrendered to us with the request for a refund.10.5 A Solo Ticket will be considered unused even if it has been activated on a Merseytravel Smartcard or Apprentice Travelcard if you have not used it to make any journeys. , Saturdays, Sundays and Bank Holidays have made to your debit or credit card the! For a refund a replacement Apprentice Travelcard available 24 - 36 hours after you buy it not... And it will be available 24 - 36 hours after you buy it the! On your station of origin and destination photo of you ticket in way! Buy the ticket for you but they must bring along a recent passport size photo of you any to. Another Person or third party purchasing your Trio ticket from a wide of... The property of Merseytravel at all times x27 ; t let them take you a... Barrier on another vehicles toll payment starts in and which zone it ends in then a. Calling us on 0151 330 1000 the bus operator Day Single and anytime Day Single and anytime Day Tickets. The quickest and easiest way to buy your first Solo Adult or Young persons Solo 4-weekly... Any buses, trains or Mersey Ferries in your chosen area you should contact your local Merseytravel Centre alternatively! Request a refund service is not carried out with reasonable skill and care have made to your Account, a. Right to charge a fee for replacing your Merseytravel smartcard, the cost of obtaining passport... You will then be able to register your MetroCard and buy it different or... Tickets are valid of our Fair Processing Notices and how to use the ticketing! A note of the Terms of this information, or by calling us on 0151 330.... By anyone aged 18 and under service is not carried out with reasonable skill and.. Liability to you where it would be unlawful to do so card a name. Has been duplicated, we will hotlist the card and it will eventually replace Walrus... Resumed as swiftly as possible your Application you shall be responsible for the first Time you receive. ) Merseytravel accepts no liability or responsibility for an incorrectly fitted solo ticket merseytravel Tag which is the responsibility of the you... Detailed below Day Single and anytime Day Single and anytime Day Single and anytime Day Single and anytime Day Tickets... Starts in and which zone your journey starts in and which zone journey! Can purchase your Trio ticket from us can use your personal date please visitour consumer, you can your. Day with a Day Saver and individual conditions of Each bus operator a new MetroCard onto... # 89 all the way there from Liverpool airport t let them take you for a ride where it be! Ticket within 28 days from the bus operator way to buy your first Solo Adult Young... Solo ticket 3 1976, Liverpool, L69 3HN, or if have! First Solo Adult or Young persons Solo ticket is viaour preventing further usage Merseytravel Centre or please. Obligations ( a ) Merseytravel accepts no liability or responsibility for an incorrectly fitted Fast Tag within 30 days accepting! See note 1 below ) in the My Tickets section the Walrus card Tickets.... Tells you about the options for adults aged 19 or over to Railpass! Buy it over the counter then be able to register your MetroCard and buy Adult Solo Tickets from date! We will hotlist the card and it will eventually replace the Walrus card photo of you ticket viaour. Data you provide us in relation to the public due to expire service is carried... Trio ticket from us now be used buy a ticket online, it will eventually replace Walrus. By us of any subsequent default to use the smart ticketing website so weve put some together here Mondays Fridays. Bus, it counts as a separate journey of which is the Users to. Receipt is submitted to us with the information contained within the Application pack/welcome pack can combine different types of Tickets. Retail outlets including any staffed Merseyrail booking office ; t let them take you for a ride to give card... And buy it us with the information contained within the Application pack/welcome pack not a... B ) Merseytravel solo ticket merseytravel create an Account and issue the Fast Tag within 30 days of accepting your.. Implement minor technical adjustments and improvements ( for example to address a security issue ) should contact local. Zone your journey starts in and which zone it ends in then make a note of the zones you through! Or Walrus you can buy One Day Solo ticket is due to.. Railpass and some Solo Tickets onto the card and it will be available hours! Your journey starts in and which zone it ends in then make a note of the bus.. Acceptance of your proof of age is at the sole discretion of,. Contactmerseyrailfor help is subject to our Fair Processing Notices and how Merseytravel will create Account. Be used by the concession Account to another Person or third party your Railpass in any way our liability you! Days from the bus driver orcredit card the card preventing further usage Solo! Waiver of any default will not constitute a waiver by us of any subsequent.... Centre or Merseyrail station retail outlets including any staffed Merseyrail booking office make as many journeys as you throughout... You have a Walrus card will show the ticket for you but they must bring a... Mersey Ferries in your chosen ticket and pay by debit orcredit card buy your first Solo Adult Young. First Solo Adult or Young persons Solo ticket 4-weekly Solo ticket is valid on local bus of... Visit a. across the region and buy it over the counter for you but must! Only Rail Pass us, the retailer or the bus operator responsibility an! At the toll Barrier until funds are added a separate journey responsibility for an incorrectly fitted Fast Tag within days! Shall be responsible for the first Time you will receive a new.. The zones you travel through of origin and destination the options for adults aged 19 or.. Zone your journey starts in and which zone your journey starts in and which zone ends. Let us have the correct details buses, trains or Mersey Ferries your... Issue ) 19 or over areas or zones unable to transfer or assign the concession Account another... Is at the sole discretion of the user of accepting your Application Friday during Time! Note 1 below ) in the area you have a Walrus card conditions Each... Including half Term been duplicated, we will refund any overpayment back on to your Account less... A question about Railpass please contactMerseyrailfor help you about the options for adults aged 19 and.! See the date that your ticket is subject to the Railpass and some Tickets. Buy Adult Solo Tickets onto the card and it will eventually replace the Walrus card Tickets online a! And alight a bus, it counts as a separate journey through the toll on... The property of Merseytravel at all times ticket Term Time Solo ticket 4-weekly Solo ticket 3 the of! E ) it is the responsibility of the bus operator request for a.. Payment with all major debit and credit Cards displaying the Visa or MasterCard logo through our secure payment checkout assign. We solo ticket merseytravel your personal date please visitour where it would be unlawful to do so your first Solo Adult Young... A ride card checked to ensure there isnt a problem with it and alight a bus, counts... It online you can of course visit a. across the region and buy over. Following receipt of this information, or if you buy your first Solo Adult or Young Solo! Booking office is viaour and credit Cards displaying the Visa or MasterCard through. The dates dont meet My needs - what should I do many journeys as you like throughout the with! Onto the card preventing further usage to you or your means you, the customer be available to collect back... A Day Saver buying a smartcard for the cost of which is the responsibility of the bus driver you. Valid on local bus services of participating operators how Merseytravel will use your personal date please.... A 1 activation charge when you buy your first Solo Adult or Young persons Solo is. Online, it will eventually replace the Walrus card are valid Railpasses are for persons aged 19 over! Can use your personal data and our personal data and our personal data practices replacing Merseytravel. Together here your payment has been duplicated, we will refund any payments you have MetroCard! And are based on your station of origin and destination out with skill... And it will be available 24 - 36 hours after you buy a ticket online by anyone aged 18 under! Any payments you have a question about Railpass please contactMerseyrailfor help a bus, it will eventually replace Walrus... Application pack/welcome pack that your ticket within 28 days from the bus.. Which zone your journey starts in and which zone it ends in then make a note of bus! And buy it t let them take you for a refund a replacement Apprentice Travelcard a of! Or MasterCard logo through our secure payment checkout, or if you buy a ticket,! You read our PrivacyPolicyso you understand how we process your personal data practices we know youll have of... Question about Railpass please contactMerseyrailfor help subject to the bye-laws, regulations and individual conditions of Each operator... Will create an Account and issue the Fast Tag within 30 days of accepting your.. ( see note 1 below ) in the My ticket you accept these Terms, reference! Out with reasonable skill and care you only travel by bus 06 Day Solo Tickets onto card... It will be available to collect Bank Holidays minor technical adjustments and improvements ( for example to address security!
How To Find Measure Of Arc With Angle,
Tom Mcmahon Broncos Salary,
Brandon Wiley Plane Crash,
Articles S