Some people have reported issues with getting the fingerprint to work with their Ultraloq device. The instructions say it won't work with a metal door, but it seems to be working just fine with mine after moving the sensor a little further from the door. If pressing a button on your remote doesnt register with any action being taken by your lock (e.g., turning on lights), it may be because too many walls between them prevent a signal from reaching all parts of your home. - Fast and hassle-free replacement Service. What's the difference between Owner, Admin, Normal User and Temporary User? The Ultraloq U-Bolt Pro is a wonderful smart lock. It'll also automatically lock behind you when the door is closed. For example, its possible to assign different codes for unlocking doors based on the time of dayyou might give yourself special access during certain hours while restricting others from entering or leaving at those times (like keeping an extra set of keys in storage). No wiring and no drilling; Connectivity: Bluetooth, WiFi (Ultraloq Bridge is required) Identification Mode: Fingerprint, Code, and Bluetooth; Fingerprint Sensor: 360 Live Capacitive Sensor / Max of 120 fingerprints No issues with the passcodes. Used to insert the key to unlock in emergency situations.Micro USB (5V) If the battery is low, please replace them with brand new ones. Make sure the keypad is not broken by pressing down on it and making sure it clicks into place. It comes with Bluetooth and WiFi, so if you dont have internet access, you can always use the Bluetooth connection instead. Interior part only Not compatible with every deadbolt in the market. Ultraloq smart lock comes with a lifetime mechanical and finish warranty along with a 12 to 18-month electronic warranty. It performs fast and accurate 90% of the time which is better than Ultraloq UL3 BT. Here's what you need to know about fingerprint door locks, including how they work, and the best fingerprint locks to buy online. Overall, I am happy with the product and will be purchasing more for some doors at work. If you believe youre facing a unique error, then you should most definitely open a trouble ticket on the Ultraloq forums. Price. Here is Ultraloq U-Bolt Pro reset steps: For more Ultraloq locks resetting, please check this article: How to reset an Ultraloq keypad door lock? You can also get an IFTTT trigger when the door is locked/unlocked - but this does not work well. Door sensor seems to work well enough. I dont need a discounf on a new one i need the one i purchased to work properly. Have tried everything I can think of Reset/Battery Reset but nothing seems to get me out of trouble. Setup was pretty painless, Bluetooth app works well enough. Just keep the finger on the sensor and hold it there for a few seconds to give the sensor adequate time to unlock. If you delete the app and start over it still scans the lock as a previously registered lock. In factory default mode, any fingerprints can unlock the lock. Combo; Cloud Platform. Used to cover batteries and product label.Knob The Schlage locks app connectivity is LIGHT YEARS better. Ultraloq makes sure that its customers feel secure in their homes. Ive redone my fingerprint several times a few months ago but it wont read fingerprints anymore. @Saltzman We created a ticket 102512 for you, and please check your email. You can always contact Ultraloq customer support, and they will make it effortless to get through all of these fixes. hole, 18 months electronic warranty and lifetime mechanical warranty. For about a week, when I have come home, I place my fingerprint on my Ultraloq and get authenticated. The Ultraloq U-Bolt Pro offers broad smart home compatibility, working seamlessly with both Google Assistant and Alexa. Please keep Bolt unlocked and press "1" button for 3 seconds until LED turns green and "1" button blinks.Disable Ultraloq U-Bolt Wi-Fi Pro trying to unlock, but not doing so. The first thing to check is your door sensor. Also, check for any debris lodged in your locks bolt hole. It works well. Bluetooth , WiFi (2.4GHz, WiFi 802.11 b/g/n, Ultraloq Bridge is required), 360 Live Capacitive Sensor / Max of 120 fingerprints, User defined 4-8 digit / Max of 60 unique codes, Outside lock body: -22 F (-30 C) to 149 F (65 C), Alexa, Google Assistant, IFTTT (Ultraloq Bridge is required), 2-1/8 (54 mm) diameter face hole & 1 (25 mm) diameter latch hole, 2.95 x 2.95 x 1.22 inch / 75 x 75 x 31 mm (front panel). With Ultraloq Bridge or built-in WiFi, you can access, manage . This started a day ago. Ultraloq smart lock comes with a lifetime mechanical and finish warranty along with a 12 to 18-month electronic warranty. U-Bolt Pro supports maximum 1000 logs. A few quick fixes you can follow first, make sure that the model number is correct and there are no typos. (Ultra loq U Bolt not Pro). Pair the lock in the App and start to use it. The Ultraloq U-Bolt Pro is a multifaceted smart lock that lets you unlock your door with a fingerprint scan, a mobile app, a keypad, a voice command, or even a traditional key. The Ultraloq U-Bolt Pro Wi-Fi Smart Lock ( available at Amazon for $199.69 ) offers more modes of entry than just about any other smart lock. Weird. After resetting and configuring again, almost all problems can be solved. 2. Lever. Working Voltage: 4.5 V (3 X Alkaline AA Batteries) Working Temperature: Check our TTlock smart door locks with a mobile app and mortise lockset. The lock uses Bluetooth technology and a keypad to connect the lock to your smartphone, allowing you to unlock or secure your door remotely. Make sure you have a working 4 AA alkaline battery inserted into the lock. Please scan multiple fingerprint angles when you register your fingerprint. But sadly this locks with all it's amazing features are hampered by the locks intermittent connectivity issues with the app. Not included. 2) The app takes a really long time to connect to the lock. With new batteries, the keypad works but in the app, it says Depleted. I removed batteries and tried other new batteries - same messages. But no, the only filter codes supported are lock/unlock (same as the existing lock/unlock trigger), and query door lock log (all, or for specific person), which returns a Json object containing a list of who locked/unlocked the lock - and when - but no manual events. Open the App, register U-tec account and log in the account.Step 3 I did find out a while back that the IFTTT triggers support filter code (an advanced IFTTT feature). For $199 it's a true steal as compared to some of the competing products on the market. Mine just started doing the same thing two days ago, luckily I had my key. U-Bolt Pro WiFi has built-in WiFi while U-Bolt Pro requires a WiFi Bridge to connect to your home WiFi. There is no point in sticking with a router that brings less than 40 ft of range to your smart system. Step 1 Scan above QR code to download the App, or search "U-tec"in App Store (iOS) and Google Play (Android). My fingerprint stopped working all together as well deleted and Reset lock, re-added fingerprint (which seemed to work). I have the Pro WIFI unit - installed in May, 2022. Best Prices Today: U-Tec UltraLoq U-Bolt Pro. Step 4. Please replace batteries.Solution 1. The lock alone garnered at least 3 stars from me. Hands Full? Assign a one time access for a single entry into your home. Step 2 Open the App, register U-tec account and log in the account. Latch 5 Fingerprint Latch 5 NFC UL3 BT (2nd Gen) Lever . Check if it unlocks now (for battery-operated locks). U-tec's Ultraloq U-Lock Pro is billed as "the ultimate 6 . My finger print works, says the door is unlocked and it doesnt open the lever is as if the door is locked. Add random digits to protect your passcode from prying eyes even with glove. I use IFTTT to integrate the lock with my Openhap set up. You can see Backup Key Hole inside. Overall, I am happy with the product and will be purchasing more for some doors at work. Click Delete and Reset to remove the lock from your U-tec Account. Now there is now reaction to the fingerprint. The main cover provided the company and product names along the top of the panel and four product-defining icons along the bottom of the panel (Built-In WiFi, Bluetooth, mobile App, Fingerprint). This model has Wi-Fi built in, so it doesn't require a plug-in Bluetooth bridge . Price comparison from over 24,000 stores worldwide. Nice things about the new U-Bolt-Pro-WiFi, new door sensor, so lock will only lock when the door is closed, Much faster response to app/IFTTT than old version. Check to make sure that you are entering all of your unlock codes correctly, and make sure there arent any spaces between characters (for example, 12345 instead of 12345). I have a U-Bolt Pro purchased in November 2020. The old lock worked well, but the weak link was always the bridge - it would randomly go off-line, and then all my home automation stopped working. By using u-tec.com, you accept our use of cookies. Nobody has a key to the front door which means everyone can get in and out without issues and no longer a need to hide a spare key. Here is a list of some common issues and how you can fix them. Same issues as Bunn. Share it with your friends so they can enjoy it too! Before using all Ultraloq products, please read all applicable terms, rules, policies and usage provisions found at www.u-tec.com/company/privacy. Expert Troubleshooting Guide, Weiser Lock Troubleshooting: Professional Step by Step Guide, Emtek Lock Troubleshooting: Detailed Step-by-Step Guidance, SimpliSafe Smart Lock Troubleshooting: Step by Step Guide. The simple installation takes minutes and only four screws. Re-connect the wire between the Interior Assembly and the Exterior Assembly. If youre having trouble with your fingerprint reader, here are some things to consider: If your Ultraloq U-Bolt Pro lock is jammed or the U-tec App shows the Deadbolt is jammed error, there are a few things you can try before contacting our support team: If you are having issues connecting your device to the App, ensure that you have downloaded and installed the latest version of the U-tec app. Beyond those two issues, the lock is great! No bridge, it has WiFi built in. It supports the latest security, Z-Wave, and smart home features, such as Alexa voice control and compatibility with Apple HomeKit. Lock works but same depletes message. 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