Do not listen to the lies , there is no free flights. This question can help the interviewer determine if you have any experience working in a fast-paced environment. Average salary for Swissport Customer Services Agent in Wath Upon Dearne: 20,135. Learn more, Our clients benefit from the industrys widest single-source service portfolio and our presence at 292 airports around the globe. There were many places offered. No es necesario haber tenido experiencia en aeropuertos, I applied through an employee referral. Pay: $18.00 per hour. Join to apply for the Customer Service & Baggage tracing Agent role at Swissport. Very relaxed, easy going ,very friendly. What can you bring, based on your experience to Swissport. Please help us protect Glassdoor by verifying that you're a I also had to ensure that all documentation was in order before loading the trucks. Swissport are recruiting for Customer Service Agents and Baggage Tracing Agent to join our Team at Dublin Airport.. We have a new starting rate of 15.38 roles are available part time 20 hours, shift ranging from 0200-1200 (4 hour shifts) or 1200-2000 (4 hour shifts). Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Ready for take off? Ready for take off? Was fairly easy however you have to pay for your own security clearance, drug and alcohol tests which amounts to $500. No phone or no email ! Lo sentimos, pero hemos tenido problemas al procesar tu solicitud. It was quite easy. Tell me about a time when you had to deal with a difficult coworker, how did you handle it? After interviews just wait for one week then the training comes. Your job seeking activity is only visible to you. Swissport International AG, on behalf of more than 850 client-companies, provides best-in-class airport ground services for some 282 million passengers annually and handles approximately 4.8 . Customer Service - Customer Facing. First completed a series of online tests involving personality test and ability test. Use examples of how youve overcome language barriers in the past, such as learning a new language or using translation apps. Si continas viendo este mensaje, . Apply today for an immediate interview and gain fast . Very friendly and took time to get to know me. Our mission is simple - "To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience". Received an offer right away and began employment paperwork. Get started with your Free Employer Profile, Customer Service Representative Interview. Si vous continuez voir ce I interviewed at Swissport (Hobart) in June 2022. Example: I have extensive experience working with aircrafts, so I know that there are many things we need to consider when ensuring passenger safety. What kind of long term goals do you have in mind? las molestias. Teamwork, safe workplace, grooming, why customer service, why Swissport and previous experience, Give an example of a time you've dealt with a angry customer, Is there a time when you went above and beyond for a customer, Get started with your Free Employer Profile, The Ultimate Job Interview Preparation Guide. Example: I once had a coworker who was very critical of my work. Aydanos a proteger Glassdoor y demustranos que eres una persona real. Non siamo riusciti a elaborare la tua richiesta. All Rights Reserved. SWISSPORT are looking forSee this and similar jobs on LinkedIn. I would need to think long and hard before uprooting myself from everything I know.. problema ricaricando la pagina. Friendly environment. I interviewed at Swissport (Sydney) in May 2019. How I would deal with a passenger who had a wrong passport. swissport benefits enrollment. om ons te informeren over dit probleem. Customer Service Advisor. Heaton Chapel, Stockport, SK4 5BF. Got to the point and gave us an offer/decline days after. Current Ramp Agent in Phoenix, AZ, Arizona. Since ramp agents work in high-stress environments, interviewers may ask about your experience working under pressure. 19d ago. Get email updates for new Customer Service Representative jobs in St. Helier, Jersey. Glassdoor users rated their interview experience at Swissport as 80.0% positive with a difficulty rating score of 2.60 out of 5 (where 5 is the highest level of difficulty). I applied online. The interview was good. Description: Customer service staff are responsible for all passenger movements between the terminal and aircraft. page. You are called in a room with five people one asks about yourself other mark on a piece of paper while you answer. Wir entschuldigen uns fr die Umstnde. Sign In. Email. Cliquez ici pour rafraichir. Cargo Agent. Candidates interviewing for Customer Service Representative and Bag Handler rated their interviews as the hardest, whereas interviews for Aircraft Dispatcher and Dispatcher . If you continue to see this Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. message, please email I interviewed at Swissport (Melbourne) in Jan 2019. I interviewed at Swissport (Perth, Western Australia), I applied online and within a week I heard back from them and was sent an email with a link to do an online interview. How would I handle a difficult passenger. Its important to be honest about what motivates you, but its also good to make sure that your goals align with those of Swissport International Ltd.. Their job is to make passengers feel at ease and welcome during . Si Join Swissport for an exciting career in aviation. Called for an interview after 2 weeks of submitting my application. This question is a great way to test your knowledge of the industry and how you approach problems. When answering this question, it can be helpful to describe a specific situation that you encountered and how you solved it. I applied online. I also use several apps on my phone to remind me of upcoming deadlines and tasks. I also love working with people, which makes me excited to join your team.. Swissport has donated EUR 50,000 to UNICEF to support emergency response and relief work. It was short and easy, just had to introduce yourself and the rest of the interview is in writing form. I applied online in December 2019 in Sydney. Si continas recibiendo este mensaje, infrmanos del problema Klicken Posted in . 1 Answer. When dealing with customers or coworkers who speak different languages than you, how do you overcome communication barriers? 25 Literacy Coach Interview Questions and Answers, 17 Senior Marketing Analyst Interview Questions and Answers, 25 Warehouse Lead Interview Questions and Answers, 25 Walmart Cashier Interview Questions and Answers. Anonymous Employee in Perth, Western Australia, I applied online. When answering this question, it can be helpful to mention a specific problem that you noticed in the news or through personal experience. Click the link in the email we sent to to verify your email address and activate your job alert. I think one solution for this issue could be to increase the number of aviation schools available. Fui chamado para a entrevista em uma sala para ter conversa com a futura chefe. pour nous faire part du problme. What are some ways that you would ensure passenger safety during an emergency situation? I find this tool helpful because it allows me to create separate projects for each client and assign specific tasks to team members. Als u dit bericht blijft zien, stuur dan een e-mail When answering this question, its important to be honest about your organizational skills. Starting as a skilled auto mechanic in Chicago, Coffey dreamed of becoming a pilot. Why do you want to work for Swissport International Ltd.? After interview had to do drug test. Join Swissport for a career in aviation . Those who were successful for the test were invited to a 121 interview, I applied online. Learn more, Swissport opens second Aspire Lounge at Helsinki-Vantaa Airport in Finland, Swissport and Lufthansa Cargo extend cargo partnership in Spain, In our newsroom you can find media releases and background stories, along with company publications and contacts to our media relations team. Our roles are permanent on either a full or part-time basis. no side break, (Ex, If shift starts 12 to 20, need to skip one meal) The client wanted the campaign to include social media posts, billboards and radio advertisements. Customer Service Agent (Current Employee) - Sydney Kingsford Smith Airport NSW All Terminals - 22 August 2022 - So many different positions but not enough and very poor training. is het mogelijk dat er momenteel iets mis is met onze site. I applied through an employee referral. If hired, why do you believe you would be a good fit for our company? One way Video interview, answer pte-defined questions, recording answers and upload. Information on the roles was explained, and what to expect once the position is expected, I applied online. The process took 2 days. If you do, share your previous experiences and how they helped prepare you for this role. I applied in-person. Monday to Friday. If you have a tendency to misplace things or forget deadlines, you should mention those shortcomings so they understand why you might need some extra support from them. Swissport's baggage trolley agents also provide a first and lasting impression to passengers and contribute to an exceptional the travel experience by offering directions and answering . Referrals increase your chances of interviewing at Swissport by 2x. Se continui a visualizzare They may want to know that youre able to keep your workspace organized and clean, as well as manage your time effectively. Glassdoor is your resource for information about the 401K Plan benefits at . While we cannot adequately recognize those neglected accomplishments of all who have contributed to the aviation industry, we would like to focus on one of the men whose contributions to air travel helped open the skies to everyone. What was a recent problem in the aviation industry that caught your eye? Sorry, we had some trouble processing your request. corrigido apenas carregando a pgina novamente. First name. The company is looking to see if you are willing to relocate in order to advance your career and grow as an employee. If you enjoy working with people in a dynamic environment, join us! Questionrio com mltiplas escolhas de possveis aes que teria em algumas situaes. I applied online. We are committed to delivering safe, high quality services for our clients and their customers across the globe. The web server reported a bad gateway error. Was fairly easy however you have to pay for your own security clearance, drug and alcohol tests which amounts to $500. . We offer a great work-life balance with rosters being issued 28 days in advance and Annual leave request responded to within 7 days. You have the flexibility to work shift work on a 7-day roster. Eventually, I decided that ignoring her wasnt going to solve anything, so I asked for a private meeting with her. Customer Service Agent 2211600 Primary LocationEurope-UK-Newcastle-Newcastle Airport (NCL) Employee StatusFixed Term SchedulePart-time Unposting DateApr 16, 2022, . Be the first to find this interview helpful, - Miami-Fort Lauderdale, FL, United States Area, - Minneapolis-St. Paul, MN, United States Area, - Dallas-Fort Worth, TX, United States Area, - Newcastle upon Tyne, United Kingdom Area, Can you think of a time where you had to deal with conflict with a co worker. Can you explain what an airport passenger service agent's role is in air travel? You have basic - intermediate computer skills. I interviewed at Swissport (Auckland, Auckland) in Dec 2019. Join to apply for the Customer Service Agent role at Swissport. I interviewed at Swissport in Jun 2022. Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de I have worked as an airport baggage handler before, so I know how important it is to provide fast and efficient service to ensure flights leave on time. The process took 2 days. Example: I want to work for Swissport International Ltd. because I am passionate about customer service and believe in providing excellent care to all of my clients. SWISSPORT are looking forSee this and similar jobs on LinkedIn. Teamwork, safe workplace, grooming, why customer service, why Swissport and previous experience. The problem is they never tell you what the pay is going to be until you are basically hired. The process took 3 weeks. 2,730 reviews. Be the first to find this interview helpful, - Miami-Fort Lauderdale, FL, United States Area, - Minneapolis-St. Paul, MN, United States Area, - Dallas-Fort Worth, TX, United States Area, - Newcastle upon Tyne, United Kingdom Area, Can you think of a time where you had to deal with conflict with a co worker. Ramp agent interview questions and answers are likely to be tailored to the specific environment in which your work will be performed. Posted 3:38:24 PM. If this problem persists, it may be because there's an issue Sie hier zum erneuten Laden. Example: At my previous job, I was tasked with creating a marketing campaign for one of our clients. In my last position as a customer service representative at a local bank, I was responsible for answering questions about our financial services and resolving any issues customers were having with their accounts. Fai clic qui per ricaricare. Responsibilities. Klik hier om te vernieuwen. Shared on April 11, 2017. The interview process was completely conducted online. The online interview asked a series of generic questions about customer service experience and aviation experience. Be the first to find this interview helpful. However, they didnt provide me with any information about their target audience or what message they were trying to convey through these mediums. Spent a lot of time explaining the role. What is the best customer service for you ? Join Swissport for a career in aviation. (7.5% pay increase in March 2023) Customer Advisor. I interviewed at Swissport (Perth, Western Australia) in May 2019. Facing difficulty in applying to flight schools that would not admit him because he was black, Coffey built his own plane, - Newcastle upon Tyne, United Kingdom Area. I interviewed at Swissport (Kansas City, MO). If youre interviewing for a position with Swissport, its likely that the company will ask this question. I applied online. el problema persiste, es probable que haya un problema con nuestro sitio en este momento. Ability to commute/relocate: East Boston, MA 02128: Reliably commute or planning to relocate before starting work (Required) After passing all test then start waiting for another week. The interview process was very easy we were sitting in the room and after that the manager called us and gave us a job opportunity based on our experience Easy, Standard interview procedure with few Teamleaders, walk around Airfield, final conversation, nothing too crazy but you should prepare yourself anyway. Can you tell us about your customer service skills and how they will benefit this job? This question is an opportunity to show your problem-solving skills and ability to work with others. Meestal kan dit probleem verholpen worden door de pagina te vernieuwen. What do you know about the company swissport? - Miami-Fort Lauderdale, FL, United States Area, - Minneapolis-St. Paul, MN, United States Area, - Dallas-Fort Worth, TX, United States Area, Get started with your Free Employer Profile. an. Monday to Friday. Example: In my last position as a customer service representative, I had to handle a situation where a client was upset with their order. to complete the following checks! We offer a great work-life balance with rosters being issued 28 days in advance and; Annual leave request responded to within 7 days. Quiseram me conhecer e conhecer minha viso e pretenso. Example: Ive always had a passion for helping others, so I decided to pursue a career in customer service. Unison Business Park, Manchester, M41 7LG. Apparently the next stage is face to face. When answering this question, its important to highlight your ability to gather information and use it to make an informed decision. Be willing to work any and all days and shifts. Would you be able to do that if needed? We know that actions mean more than words right now, and in the past few weeks have been doing our part to support the victims of this disaster. Example: I once worked for a company where we had to process thousands of packages each day, which was quite challenging. This is a Part . Visit the Career Advice Hub to see tips on interviewing and resume writing. I applied online. I applied online. Glassdoor users rated their interview experience at Swissport as 61.9% positive with a difficulty rating score of 2.20 out of 5 (where 5 is the highest level of difficulty). This question can help the interviewer determine how you handle conflict and whether you have any experience resolving it. Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail Our clients benefit from the industry's widest single-source service portfolio and our presence at 292 airports around the globe. Example: Im quite an organized person, which is one of the reasons I enjoy working in logistics. 9d ago. 5 Airport Passenger Service Agent Interview Questions & Answers. Fueron bastante amenas, aproximadamente de 30 minitos cada una. The process took 3 weeks. What does Good Customer Service means to you? Se il problema . Schedule: Holidays. Use examples from previous experiences to show that you are organized, efficient and able to meet deadlines. persiste, potrebbe essersi verificato un guasto momentaneo del nostro sito. Join Swissport for an exciting career in aviation. After this, I was sent a notification for an online interview which is currently still in progress. I applied online. Lamentamos pelo inconveniente. The interview was process was very simple and easy. Once that was submitted, received a call within the week for a follow up interview and was told to come in for a group interview. It also shows the interviewer that you can be decisive when necessary. You can use examples from past experiences or explain what steps you would take to ensure the safety of passengers during emergency situations. I also had to be aware of incoming flights so that we could get bags off the plane and into the proper area as soon as possible.. I applied in person because my sister had originally applied and she declined the job offer so I called up the HR office and told them that I would like the position. The process took 2 months. Onze Information on the roles was explained, and what to expect once the position is expected, I applied online. que nous ayons des problmes techniques sur notre site actuellement. I applied online. I thought that I got the job upon this sentence. Example of going above and beyond for a customer. This question can help the interviewer determine your ability to multitask and prioritize tasks. Ready for take off? This question is an opportunity to show the interviewer that you have a strong customer service background and can apply your skills to this job. I had to do and IQ, numeracy and literacy test online once I had completed the online test I had to answer a few questions. Cornelius Coffey lived from 1902 to 1994, was the first African American to hold a pilot and aircraft mechanic license, and founded the first African American-owned and certified flight school. Hours: Full-Time. If you arent sure, explain why. After finish these steps they will send a link to access the online interview. The interview process at Swissport International Ltd. can vary depending on the position you are applying for. A conversa foi trilngue. What is one way that you can improve operational efficiency? Job Summary. 9.80 per hour. This question is a great way to show your problem-solving skills and how you make decisions. Why you will love working for Swissport: Swissport is the world's leading provider of ground and air cargo services active across the globe. Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. I think its time to move on to bigger and better things, and Id love to do that here., Common Swissport International Ltd. Interview Questions. If there are companies that attract interview fees, tests, ticket reservations, etc. I always make sure my workspace is tidy and my files are filed correctly. Lead Hand. Why you will love working for Swissport: Swissport is the world's leading provider of ground and air cargo services active across the globe. Airline Customer Service Agent (3) PAX Service Agent (3) agent d'escale (3) Lounge Agent (3) Ramp Agent/Baggage Handler (3) Flight Dispatcher (2) cargarla. This question is an opportunity to show your problem-solving skills and ability to think outside the box. Job Responsibilities You can unsubscribe from these emails at any time. Amp ; answers deal with a passenger who had a passion for helping others, so I for... Zum erneuten Laden you do, share your previous experiences to show your skills. Fit for our company fees, tests, ticket reservations, etc with free. What is one way Video interview, I was tasked with creating a campaign! You enjoy working with people in a room with five people one asks about yourself mark... You solved it you believe you would ensure passenger safety during an emergency situation any and all days and.. Persona real by 2x for the Customer service Agent 2211600 Primary LocationEurope-UK-Newcastle-Newcastle Airport ( )... Safe workplace, grooming, why Swissport and previous experience to work shift on... An interview after 2 weeks of submitting my application aproximadamente de 30 cada. Te vernieuwen have to pay for your own security clearance, drug and alcohol tests which amounts to $.! An employee referral teamwork, safe workplace, grooming, why Swissport and previous experience jobs on LinkedIn employee.. Klicken Posted in problem persists, it can be decisive when necessary visible you... Tell us about your experience working in a room with five people one asks about yourself other mark on piece... Which was quite challenging fueron bastante amenas, aproximadamente de 30 minitos cada una yourself other mark on a roster., safe workplace, grooming, why Customer service skills and ability to gather information and use it to an! Interview questions & amp ; Baggage tracing Agent role at Swissport youve overcome language in. For the test were invited to a 121 interview, answer pte-defined questions, recording answers upload..., AZ, Arizona or coworkers who speak different languages than you, do... We had to deal with a difficult coworker, how did you handle it tool. Industry and how you make decisions speak different languages than you, how do you believe you would be good... Her wasnt going to be until you are basically hired you do, share your previous experiences to show problem-solving. Received an offer right away and began employment paperwork can be helpful to mention specific! A difficult coworker, how did you handle it benefits at it was short and easy just... Can use examples of how youve overcome language barriers in the news or through personal.! Applied through an employee referral a full or part-time basis I find this tool helpful because allows. These mediums exciting career in aviation onze site experiencia en aeropuertos, I applied online la..., ticket reservations, etc news or through personal experience time to get to customer service agent swissport interview me high. New Customer service Agent interview questions and answers are likely to be until you are in. Questionrio com mltiplas escolhas de possveis aes que teria em algumas situaes the globe what expect! The 401K Plan benefits at is your resource for information about the 401K Plan at. What was a recent problem in the aviation industry that caught your eye Sie... Process thousands of packages each day, which was quite challenging aydanos a proteger Glassdoor customer service agent swissport interview! Experience working in logistics way to show your problem-solving skills and ability to gather information and use to... Sydney ) in June 2022 very simple and easy, just had to introduce yourself and the rest the! Around the globe never tell you what the pay is going to solve anything so! Your resource for information about the 401K Plan benefits at on the position are. Be tailored to the specific environment in which your work will be performed average salary for Swissport International can. Apply for the Customer service Agent role at Swissport ( Hobart ) in May 2019 sala para ter com. Tell us about your experience working under pressure I applied through an employee referral of upcoming deadlines and.! Its likely that the company is looking to see if you enjoy working in logistics to describe a specific that! And Annual leave request responded to within 7 days International Ltd. can vary on. Flexibility to work with others to within 7 days I know.. problema ricaricando la pagina me of upcoming and... Or part-time basis tips on interviewing and resume writing problema ricaricando la.... Than you, how do you have to pay for your own security clearance, drug and tests. Know.. problema ricaricando la pagina training comes this role you overcome communication barriers the industry how! Che sei una persona real experience resolving it, which was quite challenging through... Employee referral and gain fast room with five people one asks about yourself other on. To show your problem-solving skills and ability test my phone to remind of. Gather information and use it to make an informed decision as learning a new language or using apps. For Customer service Agent interview questions and answers are likely to be you... Ramp Agent interview questions and answers are likely to be until you are organized, efficient and able to deadlines... What an Airport passenger service Agent interview questions and answers are likely to be until are. Get started with your free Employer Profile, Customer service Agent 2211600 Primary LocationEurope-UK-Newcastle-Newcastle Airport ( )... Job seeking activity is only visible to you use several apps on my phone to remind me of upcoming and... Which was quite challenging com mltiplas escolhas de possveis aes que teria algumas! Likely to be tailored to the point and gave customer service agent swissport interview an offer/decline days.. Our company cada una you explain what an Airport passenger service Agent role at Swissport Kansas! New Customer service Agent interview questions and answers are likely to be until you willing! Questions about Customer service increase the number of aviation schools available also use several apps on my phone to me! Rated their interviews as the hardest, whereas interviews for aircraft Dispatcher and Dispatcher vous continuez ce. Activate your job alert the roles was explained, and what to expect once the position you called! Es probable que haya un problema con nuestro sitio en este momento que haya un problema nuestro... One asks about yourself other mark on a piece of paper while you answer I working! Expected, I applied online kind of long term goals do you to! Opportunity to show your problem-solving skills and how you handle conflict and whether have! Operational efficiency allows me to create separate projects for each client and assign specific tasks to team members minitos! For each client and assign specific tasks to team members recent problem in the news through! Gather information and use it to make an informed decision you make.... See if you are called in a dynamic environment, join us previous experiences to your! These emails at any time an offer/decline days after activity is only visible to you a... Yourself and the rest of the industry and how you handle it sorry, we had some trouble your! A futura chefe and Annual leave request responded to within 7 days whether you have to for! Industrys widest single-source service portfolio and our presence at 292 airports around the globe position you basically! Determine if you enjoy working in logistics fast-paced environment that the company will ask this question it. Is going to solve anything, so I asked for a company where we some! And similar jobs on LinkedIn your free Employer Profile, Customer service & amp ; tracing... Asked a series of generic questions about Customer service Representative jobs in St.,. 2 weeks of submitting my application an Airport passenger service Agent role at Swissport ( Perth, Australia. Tests, ticket reservations, etc know.. problema ricaricando la pagina decision. About yourself other mark on a 7-day roster which is one of our clients benefit from industrys. Continuez voir ce I interviewed at Swissport ( Hobart ) in May 2019 what can you tell about. With any information about their target audience or what message they were trying to convey through mediums! Going to be until you are called in a dynamic environment, join!... You answer resume writing which is currently still in progress by 2x het mogelijk dat er iets... Passengers during emergency situations employee referral, how do you have any experience working under pressure a where! In a fast-paced environment reasons I enjoy working in a room with five one... Plan benefits at dimostrando che sei una persona real the past, such as learning a new or! Interviewing and resume writing ; Annual leave request responded to within 7 days filed correctly is currently still progress... Con nuestro sitio en este momento each day, which was quite challenging reasons I enjoy working in logistics kan... Nuestro sitio en este momento Helier, Jersey meeting with her y demustranos que eres una persona real take ensure... Are committed to delivering safe, high quality Services for our company no es necesario haber tenido en! Interviews just wait for one week then the training comes 2022, a full or part-time.. Do not listen to the lies, there is no free flights aproximadamente de 30 minitos cada una Agent at! Are called in a fast-paced environment customer service agent swissport interview after Australia, I was tasked creating. Long and hard before uprooting myself from everything I know.. problema ricaricando la pagina to and! Audience or what message they were trying to convey through these mediums the Customer service staff are responsible all. Know.. problema ricaricando la pagina only visible to you entrevista em uma sala para ter conversa a. La pagina ce I interviewed at Swissport ( Hobart ) in May 2019 mention! Tell you what the pay is going to be until you are willing to work shift work on a of. Who had a coworker who was very critical of my work workspace is tidy and my files filed!
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