Currently, the balance of a Gift Card may only be redeemed at the till point of any cinema operated by Vue (or a group company of Vue) in the United Kingdom and may not, for the avoidance of doubt, be redeemed online or by telephone. Vue Swansea Our suppliers and contractors include providers of food, drinks, uniforms, technical equipment, cleaning and facilities management services, property maintenance and construction services and other professional service providers (such as architects, lawyers, accountants and auditors). Vue Glasgow St Enoch Vue Glasgow Fort 16 - Any other screenings which Vue shall determine to be excluded under this Promotion Ticket prices for different categories of seating vary by screening and by site. Following such notification you may be required to set up a new account with a new email address. Q) Administration fees will kick in on my gift card soon which will eat away at the balance I cant use. Promoter: Vue Entertainment Limited, 10 Chiswick Park, 566 Chiswick High Road, London W4 5XS, Book online from 9.99, buy in venue from 10.99 You will need to enter your gift card code and unique PIN to redeem your gift card online. The codes will be active on Dec 01, 2022. https://www.gov.uk/guidance/nhs-test-and-trace-how-it-works, IT development, support, maintenance and hosting, including the provision of applications and website hosting, Payments processing to enable you to pay by credit or debit card, Our third party customer service centre provider, Woven Solutions Limited (Woven), a company incorporated in England under number 11509139 and whose registered office is Eagle House, 6th Floor, 108 110 Jermyn Street, London, SW1Y 6HB at who may process your personal information if you contact our Customer Services team with a query about your account or an order you have placed in order to help resolve your query. In the event that we are not able to satisfy ourselves as to the modern slavery and human trafficking policies or procedures of a potential supplier, we will not conduct any business with that supplier. For more information on this assessment please contact dataprotectio[emailprotected]. No other person shall have any rights to enforce any of these Terms. Vue Oxford Certain rights, however, will be limited. This allows us to personalise our content for you, such as enabling us to remember your preferences. All ordering information (including names and credit card details) is encrypted using a "secure sockets layer" for maximum security. Sign up for a card today at. Standard seat tickets for selected Super Saver screenings are available for purchase for 5.99 via the Vue app or myvue.com, and for 6.99 if purchased at a till or ATM at the venue. By entering the Competition, you confirm that you agree to and will be bound by these Terms and that you have read and understood the Privacy Policy. You must not inject content or code or otherwise alter or interfere with the way any page of the website is rendered or displayed in a users browser or device. Please refer to paragraph 6.1 below; 4.2 you ask for one because we are in material breach of our terms and conditions that we have agreed with you; or. These vouchers expire on the expiration dates allocated. Vue reserves the right to change prices at any time and without notice. 4. Photographic identification (for example driving licence, passport or any other photographic identification that we deem to be acceptable) may be requested prior to permitting entry into 12A, 15 and 18 certificated films in the UK, or into 12A, 15A, 16 and 18 certificated films in Ireland. 11. Corrupted, damaged, unintelligible, inaudible or incomplete entries will be invalid. If you are unable to access or use the Gift Cards feature, please contact your account administrator to request permission. You are advised to review these terms of use on a regular basis as you will be deemed to have accepted variations if you continue to use the website after they have been posted. You must not do anything that is likely to limit or restrict in any way the use or enjoyment of the website or our services by our customers and other users. Upgrades to 3D, Xtreme, Scene, Gold and IMAX are available on payment of the difference in cost between Standard adult price for the upgraded experience and standard Adult 2D admission. They are essential when you move around our website or app and use its features. For the avoidance of doubt, qualifying entries received after the last day of each calendar month will be entered into the next months draw. We may assign, transfer or deal in any other way with our rights and obligations under these Ticket Terms to any party at any time without notice to you. Your personal data is then aggregated with other data and share with other ad-tech service providers such as Liveramp, Google and Facebook, to deliver relevant content to you. These terms and conditions and any disputes or claims arising in connection with them are governed by English law. We have the right to disable any user accounts at any time if, in our reasonable opinion, you have failed to comply with any of the provisions of these terms of use and/or if we believe that your account is being used in an unauthorised or fraudulent manner. You can manage your cookie settings using this linkManage Cookie Settingsor through managing settings in your browser. We believe in treating our customers fairly, and will always give you a refund where: 4.1 we make any material changes to the scheduled screening other than where we are entitled to do so under our terms and conditions (for example, if we cancel the screening or change the screen time by more than 45 minutes). 2. If any part of these Ticket Terms is unenforceable, invalid or illegal, the enforceability, validity or legality of any other part of the Terms will not be affected or impaired in any way. The holder is not entitled to any preferential right over other cinema patrons. By sending a request to book tickets, you agree to pay the booking fee incorporated in the headline ticket price. Data protection laws in your jurisdiction may give you specific privacy rights, including the right to request access to or deletion of your Personal Data, and rights regarding the Sale of Data (where applicable). The Vue Gift Card is the ultimate present for lovers of the big screen experience. There are a few ways you can check your Kroger gift card balance: Your gift card code is usually a series of numbers printed either to the front (for Visa and Mastercard gift cards) or the back (for branded gift cards) of your gift card. Gift cards let your friends and family choose exactly what they want to buy, taking the pressure off you when thinking of the perfect present, if youre not sure what to get them. 16 - Any other screenings which Vue shall determine to be excluded under this Promotion Share something spectacular with friends or family or treat yourself. 35. Vue Altrincham With the country in lockdown and only absolutely essential travel permitted, retailers have rightly closed, flights and holidays have been cancelled, and events and experiences have been cancelled or postponed. The price of a ticket shall be as stated at the time of purchase. Top-up your gift card. A legitimate interest is when we have a business or commercial reason to use your data. This offer is subject to availability, and there is no cash alternative. 4.3 we are otherwise required to by law. 6. translation missing: en.kb.default.contact_form_error. 21. No cash alternative is available to the prize and it cannot be transferred, sold or exchanged. There are a few ways you can check your Kroger gift card balance: Visit our website and click the ' Check Your Balance ' tab in the top bar. Buyagift vouchers must be activated using the instructions provided. 7. Upgrades can be booked online and at the cinema, 3D glasses will also incur an additional cost. The controller of your information is Vue Entertainment Limited, 10 Chiswick Park, 566 Chiswick High Road, London W4 5XS. . By sending a request to book tickets, you agree to pay the booking fee in addition to the ticket price. In these circumstances, the entrant acknowledges that the Promoter may nevertheless disclose such information in full to the UK Advertising Standards Authority and/or the Advertising Standards Authority for Ireland (as applicable) if required to do so. Tickets are subject to availability and are generally non-refundable. o infringe any third party's legal rights (including any copyright, moral right, database right, trade mark right, design right, right in passing off, or other intellectual property right); Vue Gift Cards. If you have a voucher or gift card you're unable to use or a firm is offering credit instead of cash for a cancelled or postponed good or service, here are your consumer rights. These vouchers may not be used to reserve an admission ticket by telephone. Order number (if known). 5. 5. If you have a voucher or gift card youre unable to use or a firm is offering credit instead of cash for a cancelled or postponed good or service, here are your consumer rights. Woven have sub-contracted part of those services to SA Commercial (Proprietary) Limited, incorporated and registered in South Africa with company number 2005/008919/07 and your data has been shared in accordance with paragraph 6. assess the risk of modern slavery or human trafficking occurring within our business or supply chain; prevent any instances of modern slavery or human trafficking occurring within our own business; and. These vouchers are for personal use, may not be exchanged for use at a later date nor may they be exchanged for cash or merchandise or otherwise transferred to any third party for commercial gain. 3. USB stick) or ask for us to send it to another party. 2.5 Bookings made with gift cards and eligible for refund must be refunded in person at a Vue Cinema or over the phone. However, a lot of firms such as airlines are hoping to preserve cash which is why they are offering vouchers or credit. Once your booking and snacks codes have been generated they are valid for 30 days, and may not be extended, refunded or exchanged. For instance, cookies can send general information about how the site or app is used, which can be used for maintenance and improvement. Protect Gift Cards & e-Gift Cards as cash. Vue Entertainment is a controller of personal information. Tickets are subject to availability and are generally non-refundable. 2. For questions related to a Justice credit card, please contact Comenity Bank for assistance. Click[Next]. 6.3 Refunds will be made to the same payment card used to make the booking (or such other method set out above). Vue Romford If you engage with us online via our websites or app, our cookies and similar technologies will capture your IP address, your location, and record how you use the site or app to help improve it and enhance your user experience (where your browser settings or permission allows for this). Note: If there's problem with a gift card bought at authorized store and you need a replacement, please contact . 3.3 Where you have booked a ticket using a money-off or discount voucher, you will (unless the terms of your voucher state otherwise) be entitled to either (at our discretion): (i) a refund for the amount you have actually paid for your ticket (excluding the discounted amount); or (ii) a complimentary ticket voucher. Alternatively you can obtain a copy of the latest terms by contacting Vue Guest Services via our webform through our FAQs page here. Vue York. 13. 12. 19. Entrants must be 15 or over or have permission from a guardian, and they must reside within the UK and Ireland. Vue Bromley We verify your identity from time to time. You can spend this on items or services from the retailer the card is from. Vue West End We use the Standard Contractual Clauses published by the EU. VIP, 3D and Xtreme seating is a complimentary upgrade, subject to availability. CCTVand body camera imageryfor up to 30 calendar days under normal circumstances, after which point it will be deleted. Vue Worcester More information should be in your browsers help menu. All prices and fees include any applicable value added tax. Valid for a single use only and cannot be re-instated or replaced once redeemed (this includes if you cancel your booking). Cookies which remember things for longer, from one visit to the next, are called persistent cookies. If our business is to be integrated with another business or sold, your details would be shared with our advisers and any prospective purchasers advisers (subject to non-disclosure obligations). The prize draw or competition and these terms and conditions shall be governed by and construed in accordance with the laws of England and the courts of England shall have exclusive jurisdiction in relation to any disputes arising therefrom. If you receive an email requesting a verbal authorization, please give us a call at 1-888-44S-TEIN (1-800-447-8346) We are not responsible for the content of any other website from which you have accessed the website or to which you may hyperlink from the website and cannot be held liable for any loss or damage you incur as a result thereof. Vue accepts no responsibility for any information displayed or broadcast on the premises by any third party. This is also where we tell you what our legitimate interests are. Vue reserves the right to change prices at any time and without notice. Entries must in particular not: 10. Theres no way they wont extend, but if they refuse, they will need to refund instead. Your information Upon redeeming your voucher you will receive one code to book your tickets for a standard 2D film and another code for your snacks, The Vue family booking code is valid for 2 Adult and 2 Child admissions to a standard 2D screening at all Vue locations in the UK excluding Vue West End, Leicester Square and can be redeemed online or at the Box Office but not by telephone. Vue Bicester advocate, promote or assist any unlawful act such as (by way of example only) copyright infringement or computer misuse. The balance of a Gift Card may be used by anyone presenting it at a cinema operated by Vue or a group company of Vue in the United Kingdom. A brief conversation with a Customer Service Representative is sometimes necessary to verify credit card information. Why do we use cookies and similar technologies? We use them to see how people engage with our site. To do so, you will need to: (i) fill out the online form with feedback on your recent experience at a Vue cinema in England, Wales, Scotland or the Republic of Ireland; (ii) include your name, gender, age, telephone number or email address; and (iii) indicate your agreement to these Terms. 4. Contact details Credit cards will use the Virtual Terminal. Different types of cookies do different things. When you give consent to us to use your personal data, you are able to withdraw that consent at any time by emailing [emailprotected] You can also email [emailprotected] to exercise any other data rights, such as obtaining a copy of your data, correcting, deleting or restricting how we use your data. Please note that if you have pre-purchased food and beverage with your tickets you will still need to go to a counter to collect your order. You must not use any automated system or software to extract content (including any database or other data) from our website except in cases where you or any applicable third party has entered into a written agreement with us that expressly permits such activity. Use of Vue gift vouchers and cards is also subject to the Gift Card Terms & Conditions. Contact Vue Customer Services on 08712 240 240 between 9am & 10pm daily, except Christmas Day (calls cost 10p per minute from BT, other networks may cost more). Step 2: Select the [Check Value & Status] button. 5.4 you fail to provide any identification, the credit or debit card you used to book, or any other information which we reasonably request in order to verify your purchase and process your refund. For example, to follow your instructions, comply with a legal duty or to work with or receive services from our service providers who we use to help run your accounts and our services. This Acceptable Use Policy applies to all users of, and visitors to, the Site. For example ASP.Net is a session cookie which remembers your data from one page. It helps us change and develop the site and improve your experience of it. Children & minors who are using any Interactive Service should be made aware of the potential risks to them by their parents or guardians. Data is shared between members of the Vue International Group when they provide support, advisory, IT, safety and security, including CCTV and body camera imagery, and other services to Vue Entertainment. Specific terms and conditions will apply to most Vue prize draws and competitions. 7. This means you can stay within the balance loaded onto it and not panic at the checkout when you owe more than whats on the card. Cookies and similar technologies 1. Assignment: Vue may at any time assign, transfer, mortgage, charge or deal in any other manner with any or all of its rights and obligations under or arising from these Terms. Vue members can subscribe or unsubscribe from our marketing communications at any time by adjusting their account settings online. Applies to unauthorized transactions. We always look to keep your data for no longer than it is required in line with data protection principles and our processes. Cancellation of the Competition: Vue reserves the right to vary, cancel or suspend the Competition or these Terms in whole or in part at any time if we consider it necessary or appropriate to do so, including if there is any actual or anticipated breach of applicable law or if variation, cancellation or suspension is necessary due to an event outside our reasonable control. Information we provide on the website Vue Northampton The balance of a Gift Card cannot be used towards the purchase of another Gift Card and may not be exchanged for cash or credit. Redeemed voucher codes cannot be re-used if the tickets they were used to purchase are refunded or exchanged. For details of our privacy policy go to www.myvue.com/privacy, 8. You are responsible for making all arrangements necessary for you to have access to the website. Why isn't my Justice credit card accepted as a payment option? The delay in using the gift card is not the consumers fault. Vue Farnborough To shop online or by phone, you must register your Card. Enjoy Vue Mini Morning tickets for 2.49 instead of the regular venue price of 2.99 when you purchase them online. 9. This includes an option to raise the matter through a confidential whistle-blowing hotline and email contact address. If you want to exercise any of your data protection rights, please see Contact details below. 2 - Premieres If you follow a link from our site to a third party site, they will have their own privacy and cookie notices. TERMS AND CONDITIONS APPLY TO PURCHASES MADE ONLINE VIA THE VUE WEBSITE OR TELEPHONE BOOKING LINE AND DO NOT APPLY TO PURCHASES MADE AT VUE CINEMAS. Just head to our gift cards site and click Check Your Balance. Information we receive from third parties. 13. to knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware. The Gift Card is a physical item and therefore winners will be required to provide a valid postal address in order to claim their prize. 4. children under 15 years must be accompanied by an adult to watch any film with a 15A certificate; and; You can usually check the back of your gift card to see when it will expire. These prices apply to the following Vue sites: ensure that every supplier with whom we do business is taking appropriate steps to ensure that modern slavery or human trafficking does not occur within their business (or their own supply chain). You can take your 3D glasses voucher to any designated collection point in the cinema to collect your 3D glasses before the film. Please note that no booking fee is payable for any tickets purchased in person at any of our cinemas, including at automated ticket machines. 1.1 We are not always able to refund ticket purchases because we sell tickets for specific screenings and set aside specific capacity for our customers. You have the right to object to some of the processing Vue Entertainment carries out. 25/03/2020. By using our site to purchase tickets you will provide us with certain personal and payment information. 3. children under 12 years must be accompanied by an adult to watch any films starting at 7pm or later; The "Spark" design 3.2 Vouchers or tickets booked using vouchers will (unless the terms of your voucher expressly say otherwise) only be replaceable by a Vue complimentary voucher which can be redeemed for any standard adult ticket. You must comply with these terms of use and all laws, rules and regulations applicable to your use of the website and any of its contents (including any database or other data). If you have an eGift certificate, this code is usually sent to the email address you gave at the checkout when buying it. 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