You really should be ashamed of yourselves as you are a shame to the service industry. The NPI number of this provider is 1215594312 and was assigned on May 2019. Tripadvisor performs checks on reviews. Everybodys feeling the pinch at the moment. Excellent food and well above average quality. Excellent lunch. I was upset and ready to just leave altogether. Went in for meal before going to gig. I eat out often but rarely post highly recommended. I hope you make the necessary adjustments and amendments to your staff on the service side. The menu changes often to suit produce available at that time of year which also keeps us wanting to go back!More. Read more See all (170) The staff were amazing, extremely helpful and assisted with questions and made someseriously good recommendations. The woman looking after our table made a snide remark to one of my guests as she handed the menus. We rank these hotels, restaurants, and attractions by balancing reviews from our members with how close they are to this location. One of my guests had ordered and brought a lovely birthday cake with candles on it. Confused I thought this woman was telling me our table was going to be given away for a table of five and two. Email. It was just poor service. Share. What you can expect during your visit. We went for all three courses and it all tasted so good! +44 1383 324720. Thanks guys! 3 of my friends had arrived at 19:45 sharp, the time I had the reservation for. Haymarket Media US. Afraid we wont be back.More. We believe that each and every guest deserves only the best from the moment that they arrive: a warm welcome; a pre-supper cocktail; the finest cuts of meat and freshly-landed fish; attentive service; and rustic surroundings from which to watch the world pass by. Does this restaurant offer table service? Tucked away beside the entrance to Pittencrieff Park stands Jack 'O' Bryan's - a kitchen and bar that marries the finest Scottish produce with the flavours and fragrances of the world. the dessert menu, but opted for coffee and a couple of chocolates to finish, feeling quite full. Love eating at this restaurant., as the food is always amazing. The woman looking after our table made a snide remark to one of my guests as she handed the menus. About Jack 'O' Bryan's. About; Contact; Service Hours. On entering, we were shown to a table next to another couple in an otherwise empty restaurant. Jack 'O' Bryan's | Dunfermline ER 2002 Hounslow, Middlesex, TW3. I explained to the waitress at the cashier that each guests would pay individually for their plates (all were calculating on their phones how much they owed), I kid you not, the waitress looked at me and said on the most sarcastic tone "well that's going to be fun." I was upset and ready to just leave altogether. We will be back again soon however, so keep up the good work. Im not a massive dessert fan but this dessert was a game changer! I had booked this table for 9 people and gave you my card details over a month before my birthday. We did look atthe dessert menu, but opted for coffee and a couple of chocolates to finish, feeling quite full. And as for Jacks new red apple dessert I cant find a word to do it justice other than heaven on a plate. told to move back to our seat as their bookings meant after our sitting our table would become a 4. I'm really writing this review for your staff to reflect and do better. There was only 2 of us. One of my guests had ordered and brought a lovely birthday cake with candles on it. I know exactly what you mean about this "lady". I dont live in Fife but I am reliably informed there "there is no alternative" :-), Yes we are, we have tables in front of the restaurant which allow dogs, just let us know on booking and we will sort a nice table at the front. I felt so uncomfortable from the get go. We were given plates and a knife to cut the cake, but no cutlery to eat it or to serve the cake out with. Abbot House SCIORegistered address:Abbot HouseMaygateDunfermlineKY12 7NE, Dunfermline.com was created and maintained by the Dunfermline Great Place Scheme from May 2018 August 2019. Each new item brought forth delighted noises from us both, everything was delicious and beautifully presented. Learn more Jack 'O' Bryan's, Dunfermline: See 283 unbiased reviews of Jack 'O' Bryan's, rated 4.5 of 5 on Tripadvisor and ranked #12 of 176 restaurants in Dunfermline. Get quick answers from Jack 'O' Bryan's staff and past visitors. On the way out we bought some of Jacks chocolates which were divine. if in Edinburgh would be a lot more expensive. But the food is good! Yes indeed. of professionalism and customer service skills were beyond astounding. Iberian & Seafood Inspired Restaurant,Tapas Gin & Cocktail Bar. Definitely a return visit is required!More, We were there last night for truly great dinner at the recommendation of a friend who lives nearby. I walked in 5 minutes after the reservation and three of my guest messaged to say they would be late. Ridiculous. My three final guests rushed in about 15 minutes late (at most). Jack 'O' Bryan's Claimed Review Save Share 278 reviews #11 of 104 Restaurants in Dunfermline - British Scottish Vegetarian Friendly 5 Chalmers Street, Dunfermline KY12 8AT Scotland +44 1383 324720 Website Closed now : See all hours COVID-19 update: See the added health and safety measures this property is taking. This is a podcast creator profile for Jack O'Brien. Afraid we wont be back.More. I'm so shocked by your lack of tact and professionalism. Ridiculous. COVID-19 update: See the added health and safety measures this property is taking. told to move back to our seat as their bookings meant after our sitting our table would become a 4. This spot is associated with the spectacular atmosphere. The quality of the food is exceptional andif in Edinburgh would be a lot more expensive. This website uses Google Analytics to collect anonymous information such as the number of visitors to the site, and the most popular pages. It was just poor service. 149 Edward J O'brien. Definitely not you. Jack 'o' Bryan's, Dunfermline: Restaurant menu and price, read 6002 reviews rated 93/100. But the food is good! Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information. Great food demands great produce. Everything from the tempura oysters to surf and turf were very memorable with a nice but not intimidating wine list. The food wasn't so appetising with such distasteful service. Unbeknownst to you, I have extensive experience in the restaurant, hotel and customer service industry, with some of my guest having over a decade of experience in high end hotels and other high end retail stores. Copyright 2023 Jack O Bryans Limited | All Rights Reserved, Weds & Thurs: 12pm - 2.45pm; 5pm - 8.15pm. if in Edinburgh would be a lot more expensive. A full list is available within the "safety precautions" section of this page. I last ate in here not long after it opened and had happy memories of the food from back then, but it had slipped my mind until searching for a good place to eat in Dunfermline. The guy next to me did well as he got 3. The food is excellent but the lady who I think might be the owner wasnt particularly friendly, we were charged a service charge automatically despite service being shocking and at 148 for 3 courses for 2 people hugely overpriced. Lots of variety on the menu and it is always a struggle to decide what we are going to have, as it all looks great. 5 Chalmers Street, Dunfermline,Fife, KY12 8AT, T. +44 (0)1383 324 720E. I'm really writing this review for your staff to reflect and do better. Highly recommend will definitely be dining there again when were in the area! Great lunch, seafood and chocolates are amazing . Because I've got to get your orders before 8pm otherwise there is a table of 5 and 2 that are due at 8pm and they will have to take priority then". But the food is good! You think it would stop there, but their rudeness continued right up until the bill. I'm so shocked by your lack of tact and professionalism. We know how to treat guests and your establishment definitely does not. I'm really writing this review for your staff to reflect and do better. About DR. JACK R O'BRIEN MD. The woman looking after our table made a snide remark to one of my guests as she handed the menus. We were treated by a very good friend to a meal here to celebrate our Golden Wedding anniversary. And got to say Jack Obryans was just delicious! Parking: There is a large car park across the road from the restaurant. Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information. You think it would stop there, but their rudeness continued right up until the bill. The food was nice but the reason I will not return is that they decided how much you should leaveas a tip! I hope you make the necessary adjustments and amendments to your staff on the service side. Love eating at this restaurant., as the food is always amazing. I felt so uncomfortable from the get go. Note: your question will be posted publicly on the Questions & Answers page. Jack 'O' Bryan's. 283 reviews Open Now. I felt belittled and slightly bullied to be honest. No complaints there at all. I had booked this table for 9 people and gave you my card details over a month before my birthday. Definitely a return visit is required!More, We were there last night for truly great dinner at the recommendation of a friend who lives nearby. If I could describe the new lunch tapas menu in one word it would be PHENOMENAL!!!! Keeping this cookie enabled helps us to improve our website. Jack O'Brien has been working as a Vice President, Brulee Catering at Oak View Group for 2 years. Both of us were driving so no wine but we did sample a 'mocktail' each. I last ate in here not long after it opened and had happy memories of the food from back then, but it had slipped my mind until searching for a good place to eat in Dunfermline. Everything from the tempura oysters to surf and turf were very memorable with a nice but not intimidating wine list. Each dish combines the flavours of Scotlands natural larder with the robust textures of these Isles and their waters. 282 reviews #10 of 103 Restaurants in Dunfermline - British Scottish Vegetarian Friendly. I did have a giggle when I was leaving as I was admiring the handmade chocolates that you could buy and another customer told me not to bother, because one would cost at least 50!!! The table next to us that we had sat at was not booked until later. Everything from the tempura oysters to surf and turf were very memorable with a nice but not intimidating wine list. Are you sure you want to delete this question? Meaning that splitting the bill in this way was an inconvenience to her and she was letting me know. I felt belittled and slightly bullied to be honest. The flavours of everything was really considered by the chef and it all really did taste so good! It was just poor service. Then for 12 I expected more than 2 scallops as a starter. We left hungry and angry as it is rudewill find somewhere else I am sure!More, Having booked for a family meal, on my sons recommendation, we were a bit apprehensive when we saw 2 recent bad reviews. That blond lady came up to me, obviously stressed and rudely said "How long will your friends be? Im not a massive dessert fan but this dessert was a game changer! Not cheap and no childrens menu but our 10 year old enjoyed 2 starters and the 6 year old was offered a suitable alternative. Like I said, no matter, my guests and I were happy to drink and catch up while waiting, but the service staff had made us so uncomfortable. Join Facebook to connect with Jack O Brien and others you may know. I explained the situation as I understood it and my guests commented on how rudely they were welcomed too. I was upset and ready to just leave altogether. Get yourself along and try it David and VictoriaMore. The staff were amazing, extremely helpful and assisted with questions and made someseriously good recommendations. Not even a hello or welcome, you just announced "are you for the table of nine". Afraid we wont be back.More. Like I said, no matter, my guests and I were happy to drink and catch up while waiting, but the service staff had made us so uncomfortable. Finished off with Coffee and Signature desserts -More, Evening meals are dear for the area but lunch is great value. Get yourself along and try it David and VictoriaMore. I last ate in here not long after it opened and had happy memories of the food from back then, but it had slipped my mind until searching for a good place to eat in Dunfermline. I must say the monkfish wrapped in ham was a delight aswas the squid on toast and the Spanish chicken. Went in for meal before going to gig. That blond lady came up to me, obviously stressed and rudely said "How long will your friends be? Thanks again! Where was Jack O'Brien born? I'm really writing this review for your staff to reflect and do better. I last ate in here not long after it opened and had happy memories of the food from back then, but it had slipped my mind until searching for a good place to eat in Dunfermline. Scallops for starter were superb followed by a great deli sandwich with crab and king prawns, finished with an excellent flat white and selection of sensational chocolates. Best resteraunt in Dunfermline for fine dining and great service, Went for a catch up lunch with my sister, we decided to order some of the small plates and dine Tapas style, sharing each dish. I felt belittled and slightly bullied to be honest. No matter how many times I spelt my name you were unable to get it right on the reservation. Gotta say this is a true gem, in a town that needs more of. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Went along to continue the celebrations for Hubbys birthday! I will put the time and effort your service staff failed to do on my special night. Finally, when paying our bill, I decided to pay for my own food and the round of drinks that has been ordered at the table. Delicious meals at attractive prices are provided here. I don't usually write reviews but I will take my time with this one. It definitely had the wow factor in taste. I'm so shocked by your lack of tact and professionalism. On the way out we bought some of Jacks chocolates which were divine. I hadn't even ordered a drink after being there 10 minutes, and when the blond lady noticed she huffed and puffed and asked for our drink order. It was just poor service. Thanks again!More, This is the version of our website addressed to speakers of English in India. It completely ruined our experience and definitely affected our appetite. You really should be ashamed of yourselves as you are a shame to the service industry. The guy next to me did well as he got 3. Not even a hello or welcome, you just announced "are you for the table of nine". Had iberian fish supper which was extremely tasty. was the squid on toast and the Spanish chicken. The meal was sublime with the lamb top of the list. Get yourself along and try it David and VictoriaMore. Not at any point during our meal were we asked if everything was ok. Our water at the table was never re-filled unless we asked. Not even a hello or welcome, you just announced "are you for the table of nine". Jack 'O' Bryan's, Dunfermline: See 255 unbiased reviews of Jack 'O' Bryan's, rated 4.5 of 5 on Tripadvisor and ranked #12 of 181 restaurants in Dunfermline. We left hungry and angry as it is rudewill find somewhere else I am sure! Decor is excellent, nicely furnished, comfortable seats and relaxed atmosphere. Hounslow, Middlesex, TW3. Food was absolutely incredible, cooked to perfection. Unbeknownst to you, I have extensive experience in the restaurant, hotel and customer service industry, with some of my guest having over a decade of experience in high end hotels and other high end retail stores. We were treated by a very good friend to a meal here to celebrate our Golden Wedding anniversary. Both of us were driving so no wine but we did sample a 'mocktail' each. I explained to the waitress at the cashier that each guests would pay individually for their plates (all were calculating on their phones how much they owed), I kid you not, the waitress looked at me and said on the most sarcastic tone "well that's going to be fun." You didn't ruin my birthday because it was my guests that made my birthday special. Im not a massive dessert fan but this dessert was a game changer! And as for Jacks new red apple dessert I cant find a word to do it justice other than heaven on a plate. Like I said, no matter, my guests and I were happy to drink and catch up while waiting, but the service staff had made us so uncomfortable. Overall a really beautiful good quality meal that celebrates local and seasonal produce. Will definitely be back and highly recommend! There was a good steady flow between our courses. Ridiculous. If the system detects something that potentially contradicts our. Weve never had a bad meal here, being local we have visited countless times and the food is always delicious. We left hungry and angry as it is rudewill find somewhere else I am sure!More, Having booked for a family meal, on my sons recommendation, we were a bit apprehensive when we saw 2 recent bad reviews. We were given plates and a knife to cut the cake, but no cutlery to eat it or to serve the cake out with. Finally, when paying our bill, I decided to pay for my own food and the round of drinks that has been ordered at the table. 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